emotional intelligence
how well you connect and manage yourself around others
soft skills
the ability to communicate and public speak easily
public interest
looking at what is best for everyone and not just the company or you
ethics
morals or values that determine what is right or wrong
committee
specific purpose very focused and on going
monopoly
when one company is the only provider or a service or product ex. google
niche market
marketing to a select group of people
simplification
standard work always the same
rotation
shifting jobs
enlargement
more tasks but still not intriguing
liquidate
close down and sell everything
hygiene
working conditions, relations, policies and rules
name the 3 types of management
top middle front line
when no solution can be reached to resolve conflict the final step is to ________
seek mediation
What method of communication involves delivering simple and easy messages while reaching a large audience
written channels
oligopoly vs monopoly
When everyone is fighting in the market vs no competition
self-censorship
when members do not share personal concerns with other members
unanimity
when all the members agree with a decision
enrichment
more satisfying jobs higher social standard
name three changes in the workforce
technology, no one working trades, international trade
employee involvement
meet regularly outside of formal assignments
task force
one specific purpose
what is a cross-functional team
specific problem different units
list the 6 characteristics of an effective team
bonding, roles, common goal, time management, communication, problem solving
self-managing work team
when they are given permission to organize and control the work that they do