Managers and Managing
Management, Supervision, and Decision Making
The Manager as a Leader
Planning and Organizing
Implementing and Controlling
100

The first level of management in a company is typically

What is a supervisor?

100

This alternative course of action is to be followed if a specific problem arises.

What is a contingency plan?

100

Getting people to support the same goals of the company and work well together to accomplish them is called.

What is team building?

100

The internal and external analysis completed by a business as part of planning is often referred to as

What is SWOT analysis?

100

The person who described motivation in terms of the hierarchy of needs was

Who is Maslow?

200

Executives are likely to spend most of their time

What is planning?

200

Identify, determine, analyze, select

What is the problem-solving process order?

200

Power is given to people because of their superior knowledge about the work is. 

What is expert power?

200

These are managers four essential functions.

What is planning, organizing, implementing, and controlling?

200

This is the first step in the controlling process.

What is establishing standards for each of the company's goals?

300

Top level, middle level, and first line supervisor

What is levels of management?

300

This is the process of managing work schedules to achieve maximum productivity?

What is time management?

300

This manager discusses possible solutions with employees and seeks their advice before making a decision?

Who is a democratic leader?

300

This organization structure is also known as a project organization.

What is a matrix organization?

300

The process of monitoring performance, comparing it to objectives, and taking corrective action when necessary.

What is the function?

400

This management process that sets long term and overarching goals and objectives

What is strategic planning?

400

This person is an experienced manager who meets regularly with a new manager to provide feedback and advice.

Who is a work coach?

400

This power comes from being liked, respected, and admired by others.

What is referent power?

400

The number of employees that any one manager supervises directly is called.

What is span of control?

400

This motivation theory that people are influenced most strongly by one of three specific needs - achievement, affiliation, or power - was developed by.

Who is McClelland?

500

This management style that holds assumptions that employees don't like to work and must to coerced

What is Theory X and Theory Y management?

500

The process of identifying an issue, analyzing it and considering possible solutions

What is problem solving?

500

This leadership style that involves minimal supervision and delegation - hands off approach

What is laissez faire leadership?

500

These are guidelines used in making decisions regarding specific, recurring situations.

What are policies?

500

A process that assesses how well an employee is performing in their role.

What is employee performance evaluations?

M
e
n
u