Nature of Management
This term refers to achieving business goals effectively and efficiently.
Management.
This classical approach function involves assigning tasks and resources.
Organising.
This function involves managing the production of goods and services.
Operations.
Change within a business can be caused by internal or ________ influences.
External.
This term describes doing the right thing, even if not legally required.
Ethical behaviour.
Name two features of effective management.
Leadership and communication.
This leadership style is associated with the classical approach.
Autocratic.
Name two components of the marketing function.
Marketing mix and target market.
Resistance to change is often due to fear of this.
The unknown or job loss.
A business’s responsibility to society beyond profit-making.
Corporate social responsibility (CSR)?
This skill involves considering long-term consequences of actions.
Strategic thinking.
Identify one key feature of the behavioural management approach.
Motivation, teamwork, or participative leadership.
This financial statement shows a business’s revenue and expenses over a period.
Income statement.
These experts can help businesses manage change.
Management consultants.
Give an example of an unethical decision that could damage a business’s reputation.
False advertising, exploiting workers, or dumping waste?
Identify one conflicting interest between stakeholders managers must reconcile.
Profit vs environmental sustainability (or similar).
The contingency approach encourages this type of thinking.
Adapting to changing circumstances.
The recruitment and selection of staff is part of this business function.
Human resources.
One strategy to reduce employee resistance to change.
Communication, training, or involvement in decision-making?
Name one stakeholder group affected by unethical management decisions.
Employees, customers, or shareholders?
Explain how staff involvement contributes to achieving business goals.
Improving motivation, innovation, productivity.
Compare the classical and behavioural approaches in terms of leadership.
Classical = autocratic; behavioural = participative/democratic?
Describe how poor coordination between business functions could affect performance.
Leads to inefficiency, miscommunication, and reduced profitability?
Explain how setting achievable goals helps in managing change.
By providing direction, building confidence, and measuring progress?
Explain how ethical practices can improve business performance.
Building trust, brand loyalty, and reducing long-term risks?