Staffing Needs & Performance
What term refers to how well employees carry out their job activities?
Performance of staff / staff performance.
What is the systematic study of an employee's duties, tasks and work environment called?
Job analysis.
Question: What is the process of choosing the most suitable applicant for a position?
Selection
Which employment arrangement has no firm advance commitment about how long an employee will work or their days and hours?
Casual employment.
Question: What is the largest country in the world by land area?
Russia
What process determines a business's current and future staffing needs and develops strategies to meet them?
Human resource planning.
What is the process of attracting qualified applicants to apply for a vacant position?
Recruitment.
Question: Which selection method asks an applicant to demonstrate the actual skills required to perform the job?
Work testing.
Which employment arrangement has a pre-arranged finishing date?
Fixed-term employment.
Which element has the chemical symbol W?
Tungsten
Name the three things a business should determine when identifying its staffing needs.
What's the difference between a job description and a job specification?
A job description outlines the duties, tasks and responsibilities of the job; a job specification outlines the qualifications, skills and experience required of the employee.
Which selection method can provide information about characteristics such as personality, teamwork, leadership and decision-making?
Psychological testing
An employee works permanent regular hours but fewer hours than a full-time employee, with entitlements calculated proportionally. What arrangement is this?
Part-time permanent employment.
Which empire built Machu Picchu?
The Inca Empire
Explain how increased employee productivity can help a business achieve the objective of increased profit.
Employees can produce more output from the same inputs, or the same output using fewer inputs → costs per unit may fall and/or revenue may increase → profit increases.
Give one advantage AND one disadvantage of internal recruitment.
Advantage examples: employee is already known; familiar with the business; cheaper; creates career opportunities.
Disadvantage examples: smaller applicant pool; may cause rivalry; fewer new ideas; successful applicant may then need replacing.
What staffing process introduces a new employee to the business, and name one method that could be used?
Induction. Methods include an induction handbook/employee manual, audiovisual presentation or mentor system.
Name the four major employee expectations covered in U2AOS3.
Conditions of employment, remuneration, job security and work–life balance.
What is the only continent that lies in all four hemispheres?
Africa
Bread Pitt introduces automated ordering kiosks. Identify two different effects this technological development could have on its staffing needs.
Any two such as: fewer counter staff may be required; some jobs may become redundant; existing staff may require training; new employees with technological skills may need to be recruited.
Bread Pitt needs a specialist pastry chef, but nobody currently employed has the required skills. Recommend internal or external recruitment and justify your choice.
External recruitment. It provides a wider pool and allows Bread Pitt to recruit someone with the specialist qualifications/experience required. A limitation is that advertising/selection may cost more and applicants are unknown to the business.
Put these selection stages in the correct order: offer job, shortlist candidates, interviews, applications received, referee checks, screen applicants.
Applications received → screen applicants → shortlist candidates → interviews → referee checks → offer job.
An employee accepts a job with a competing business, leaves immediately without warning and takes confidential customer information with them. Identify two employer expectations they may have breached.
Business loyalty and providing appropriate terms/period of notice. Their employment contract may also have been breached.
Which country has the most natural lakes in the world?
Canada