Quality Control
Work Smarter
Boss Moves
Inventory
Supply Chain
Risky Business
100

Businesses use this process to reduce errors and ensure their products meet standards.

What is quality control?

100

This process makes an employee's duties easier to complete by reducing unnecessary steps.

What is job simplification?

100

This tool helps managers identify duties and responsibilities when employees need help prioritizing work.

What is a job analysis?

100

Extra inventory kept on hand because demand is difficult to predict is called this.

What is buffer inventory?

100

This manager oversees the process of getting products into the marketplace.

Who is the supply chain manager?

100

Floods, earthquakes, and electrical storms are examples of this category of business risk.

What is natural risk?

200

Inspecting purchased parts before using them in manufacturing is an example of this.

What is a quality-control measure?

200

Employees should prioritize tasks according to this rather than alphabetically or by enjoyment.

What is order of importance?

200

Managers use employee reports, meetings, and automatic data collection to measure this.

What is organizational performance?

200

Employees trained to inspect and record newly arrived merchandise are called these.

Who are receivers?

200

A company that provides raw materials, such as trees to a paper manufacturer, is called this.

What is a supplier?

200

Competition is an example of this type of business risk.

What is economic risk?

300

A company that continuously improves its products and services may experience an increase in this.

What is customer demand?

300

This planning practice helps employees manage future work commitments effectively.

What is planning ahead?

300

When managing finances, managers want to make sure a company uses its money this way.

What is wisely, while earning as much as possible?

300

Products being transported from a factory to retail stores are this type of inventory.

What is transit inventory?

300

A major purpose of supply chain management is making sure enough inventory is available to meet this.

What is demand?

300

A business transfers financial risk to another company by purchasing this.

What is insurance?

400

These three characteristics make a business control system effective.

What are suitable, understandable, and timely?

400

When coworkers work together to ensure bills can be paid, they are doing this.

What is coordinating their work efforts?

400

This type of business control is used when a new product is introduced to a limited group of customers to test their acceptance.

What is marketing control?

400

Protective gloves used during production are classified as this type of inventory.

What is maintenance, repair, and operating (MRO) goods?

400

This supply chain flow follows goods as they move from raw materials to final consumption.

What is product flow?

400

A company reviewing past accidents and losses should examine this record.

What is a business incident log?

500

When customers complain that a product breaks too easily, the business has a quality issue involving this.

What is durability?

500

When one employee completes a status report before another reviews inventory and a third orders stock, their tasks follow this arrangement.

What is sequential order?

500

In the business-services industry, total quality emphasizes this aspect of the customer's experience.

What is the customer's perception of the service experience?

500

This inventory-management method keeps minimal raw materials on hand to meet production needs.

What is just-in-time inventory?

500

Companies optimize supply chains partly to achieve this financial benefit.

What is lower costs?

500

Businesses evaluate risk using these two dimensions.

What are probability and impact?

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