This is a materials planning tool that predicts customer demand for an upcoming period using past data and market trends.
Forecasting
Involves inspecting a product at various stages of the production process, to ensure it meets designated standards and discarding those that are unsatisfactory.
These are services provided by the internet.
Online services
This management style involves a manager sharing information with employees so that employees can participate in decision making.
Participative
A process that itemises the types and quantities of materials required to meet production targets set out in the master production schedule.
Materials Requirement Planning
A waste minimisation strategy that aims to make use of items which would have been otherwise discarded.
Reuse
Manufacturing businesses tend to have highly automated processes that are capital intensive. True or False.
True
This management skill involves creating positive interactions with other employees, to foster beneficial professional relationships.
Interpersonal
A plan that outlines what a business intends to produce, in specific quantities, within a period of time.
Master Production Schedule
Involves a business achieving a certified standard of quality in its production after an independent body assesses its operations system.
Quality Assurance
These resources are used by a business to produce goods and services.
Inputs
This is a motivational theory that suggests that people strive to balance four fundamental desires.
The Four Drive Theory (Lawrence and Nohria's Four Drive Theory)
A waste minimisation strategy that aims to decrease the amount of resources, labour, or time discarded during production.
Reduce
This type of business provides intangible products, usually with the use of specialised expertise.
Service businesses
This is a motivation strategy that allows for the upwards progression of an employee's job position.
Career Advancement
An inventory control approach that delivers the correct type and quantity of materials as soon as they are needed for production.
Just in Time
A holistic approach whereby all employees are committed to continuously improving the business's operations system to enhance quality for customers.
Total Quality Management
A waste minimisation strategy that aims to transform items that would have been otherwise discarded.
Recycle
The outputs provided by a service business are tangible. True or false.
False
This type of training involves employees improving their knowledge and skills within the workplace.
On-the-job Training