Professional Communications
Paid communication influences viewers' opinions.
What is an advertisement?
An example of internal communication throughout a company.
What is a company memo?
______ is the act of analyzing, evaluating, or judging.
What is criticism?
Redundancy in a job creates ______.
What is motivation deficiency?
An assortment of different activities is associated with a particular job.
What is skill variation?
This is a significant point to remember in proper phone etiquette.
What is speaking clearly
What is feedback?
A formal meeting where a person uses communication skills to discuss experiences and interests.
What is an interview?
The primary driving force for employees.
What are employee needs?
Coaching that is based on facts, processes & experiences.
What is Knowledge-based coaching?
The type of communication between a business & the employees
What is internal communication
The type of management style is when a manager trusts the employee's workability.
What is the delegating management style?
The act of expressing thoughts through words.
What verbal communication?
The position in a business that coaching is associated with.
What is a leadership position?
Freedom or independence & discretion an individual has in scheduling & determining the procedures to be carried out in a job.
What is autonomy?
This type of listening occurs when the listener only listens to content & not the feeling of the message.
What is deliberative listening?
A leadership style that allows for limited discussion of new ideas.
What is the autocratic leadership style?
______ Listening is used by a receiver while thinking of other occurrences.
What is false listening?
Coaching creates a dependent relationship between the coach & the employee.
What is knowledge-based coaching?
Recognizing responsibility & answers to an individual's performance problems reside in the employee & not outside.
What is Facilitative coaching?
Generally accepted behavior is required in social relations.
What is etiquette?
Communication that is within an organization between employees.
What is horizontal internal communication?
Behavior that is courteous, conscientious & generally businesslike in a workplace.
What is professional?
______ ______ creates an independent relationship between an employee and a coach.
What is facilitative coaching?
Defining the needs & processes associated with the assignment.
What is task identification?