Unit 3 Lucky Dip
Optimising Operations
CSR
KPIs
RaNdOm
100

When an employee resigns or retires.

What is voluntary termination?

100

When a defective product is replaced or or refunded after is has been sold by the manufacturer.

What is a Product Recall?

100

Measuring business outcomes, socials outcomes and environmental outcomes.

What is triple bottom line reporting?

100

The level of quality or achievement used as a standard of comparison for others.

What is a benchmark?

100

The country that Elon Musk is from

What is South Africa?

200

The ability to percieve, understand, monitor, and regulate emotions in ourselves and others.

What is Emotional Intelligence?

200

Durability, Uniformity, Ease of Use

What are factors that can be measured to determine quality?
200

Distribution/delivery/movement of products from one location to another 

What is logistics?

200

A businesses ability to transform inputs into outputs.

What is productivity?

200

Greek goddess of love

Who is Aphrodite?

300

statements of desired achievements for a business to provide direction.

What are business objectives?

300

A statement of what a business intends to produce, in what quantities, and in what timeframe.

What is a Master Production Schedule?

300

When a business contracts another overseas business to perform some of it's roles or functions.

What is global outsourcing?

300

Number of employees who had to be replaced in a given period

What is staff turnover?

300

The country where Tenzing-Hillary airport is located.

What is Nepal?

400

The words that SMART stands for.

What are: Specific, Measurable, Attainable/achievable, Realistic/relevant, Time-bound?

400

A combination of both CAD and CAM that controls and directs production from start to finish

What is Computer Integrated Manufacturing?

400

Holds a company accountable for it's actions and it's impact on shareholders, govt, employees, customers and community.

What is corporate governance?
400

Welness programs, flexible working hours, eliminating stress.

What are ways to reduce employee absenteeism?

400
Spanish tomato soup served cold.

What is Gazpacho?

500

The 5 areas of management responsibility.

What are: Operations, finance, HR, Sales and Marketing, Technology Support?

500

Greater precision and accuracy?

What is an advantage of automation?

500

Series of policies and practices that focus on organisation's approach to environmental issues.

What is an environmental management system?

500

Measurability/comparability.

What makes KPIs useful for business change?

500

Charlton Howard is this rappers real name.

Who is Kid Laroi?

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