1.04 -- Organizing
1.06 -- project management
2.01 -- human resource
2.02 -- staffing
3.07 -- identifying brand promise
100

 an organizational design in which the firm is broken into traditional departments, each with its own set of responsibilities and activities.

what is functional structure?

100

Each project generates a a specific quantifiable result know as a:

what is deliverable?

100

People who work to produce goods and services.

what is human resource?

100

The management function of finding, training, and compensating workers for the business.

what is staffing?

100

A phrase that is easy to remember.

what is slogan?

200

 The management function of setting up the way the business's work will be done.

what is organizing?

200

the third stage of the project management process; include carrying out the actual project work.

what is project execution?

200

A discussion with an employee who is leaving the business that is designed to gain feedback for the business.

what is an exit interview?

200

An assessment of an organization’s current and future human resources needs.

what is workload analysis?

200

The extent to which customers or potential customers are familiar with a brand

what is brand awareness?

300

The measurement of how many workers are supervised by one manager.

what is span of control?

300

What the project will and will not do.

what is a project's scope?

300

Job preparation or induction training in which new employees are acquainted with their surroundings and are given general information about the company and its policies as well as specific information about their jobs.

what is orientation?

300

An explanation of the skills, knowledge, and characteristics required for a job

what is a job specification?

300

business's (typically unspoken) agreement with customers that it will provide them with a unique benefit and consistently meet their expectations.

what is brand promise?

400

The process of dividing a large job into units, or job tasks, and assigning an individual to do each of the tasks.

what is division of labor?

400

A formal document that officially authorizes a project to get underway.

what is project charter?

400

Human resources management tasks that must be performed when a new employee joins the company (e.g., orientation and paperwork).

what is on-boarding activities?

400

The customs, traditions, and habits of employees working together at a particular firm.

what is organizational culture?

400

Any interaction between a business and a customer or a potential customer.

what is a touch point?

500

Creating authority that flows in a clear, continuous line.

what is scalar principle?

500

A dynamic document that serves as the foundation of a project; includes goals, scope, deliverables, etc.

what is statement of work (SOW)?

500

Steps that an individual takes to enhance or improve skills or traits that are needed to excel in her/his career/profession.

what is professional development?

500

The management function that monitors the work effort.

what is controlling? 

500

The values and ideals that an organization encourages among its employees; also called organizational culture.

what is corporate culture?

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