Learning to work togather
successful leader
Problem solving
Interviewing and orientation
Knowing the law
100
The great variety of people and their backgrounds, experiences, opinions, religions, ages, talents, and abilities.
What is diversity
100
people skills
What is interpersonal skills
100
The determination of a solution to a workplace concern
What is problem solving
100
A document that defines the work involved in a particular assignment or position
What is job description
100
a policy that states no forgiveness is available for certain breaches of discipline
What is zero tolerance policy
200
a generalization that an individual makes about a particular group which assumes that all members of the group are teh same.
What is stereotype
200
the reason a person takes action or behaves in a certain way.
What is Motivation
200
The logical sequence of identifying and defining the problem through resolving and documenting a solution.
What is problem solving process
200
Making a decision based on a prejudice
What is discriminaion
200
The process a company uses to intergrate new employees into the organization, improving employee retention rates
What is Onboarding
300
A general attitude towardsa person, group, or organization based on judgments unrelated to abilities.
What is Prejudice
300
The personal drive to do the best work possible whether or not there are rewards
What is Internal motivation
300
The action or situation that initiates a problem
What is root cause
300
A standardized form requesting relevant information about a job candiate such as employment history and educational background.
What is job application
300
The process taht helps new employees learn about the procedures and polices of the operation and introduces tehm to their coworkers.
What is Orientation
400
to behave in the manner in which others viewing the behaviors are expected to behave.
What is Model
400
The personal drive to do the best work possible in exchange for a reward.
What is external reward
400
A strategy of steps to carry out so that a problem does not recur
What is action plan
400
An interview that helps an interviewer decide whether the applicant is a good candidate for further interviews and potential employment.
What is Screening interview
400
A booklet or binder containing all the operations's policies and procedures
What is employee manual
500
Harassment covers many categories, such as teh following: sexual, ethnic, agem religion, and physical limitations
What is harassment
500
The combination of the knowledge, skills, attitudes, and behavior a person shows while performing a job
What is professionalism
500
The sum of the activities that a person performs to meet goals and or to further his or her career.
What is professional development
500
Three components that are needed (documents) doing a interview process
What is cover letter, resume, and application
500
Activity that improves the skill,knowledge, and attitudes of employees for their jobs
What is training
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