Business Operating Systems 1
The _____ is the core of the business side of the dental practice.
What is the business office
Which item is the most commonly used system for patient filing because it is the easiest and follows basic rules of indexing?
What is Alphabetic
What is the purpose of a call list in the dental office?
Scheduling patients on short notice
In which record would you look to find treatment plans for a patient?
What is Patient dental records
Which statement accurately depicts buffer time in the appointment book?
It can be used for short appointments, such as a denture adjustment, if not used for an emergency.
_____ was adopted to enhance and protect the privacy and rights of patients.
What is HIPPA Health Insurance Portability and Accountability Act
When is appointment scheduling most effective?
When only one person is responsible for the scheduling
Which type of preventive recall system combines the elements of a manual system but is programmed to work automatically?
What is the
Computer appointment system
What are the advantages of using the color-coded filing system?
It is easy to spot misfiled records.
Which items should be blocked out on the appointment book?
Office hours
What is one of the most important responsibilities of the dental office business assistant?
What is maintaining accurate and complete records
Most dental practices use ___-minute time units, because they provide maximal flexibility in scheduling, allowing for more productivity.
What is 15 minutes
Which category of items ordered in the dental office consists of materials that are relatively low cost and are used up in a short time?
What is Expendables
The cross-reference file is used in which system?
What is numeric
What should the staff person remember when scheduling appointments?
Allow time for cleaning and setting up the treatment areas.
A patient _____ contains all of the financial information for each patient or family.
What is a ledger
What is the time that is reserved each day for scheduling emergency patients called?
What is Buffer time
Which of the following is necessary to achieve organizational goals and team-oriented employee satisfaction?
What is effective management
Which file system would be most appropriate for the patient recall system?
What is computerized
What should be considered about a patient with an emergency?
The patient should come at the first available appointment time.
Which task is the act of classifying and arranging records so that they will be preserved safely and can be quickly retrieved when needed?
What is filing
When is the best time to see young children in the dental office?
In the morning
What are the responsibilities of the business assistant?
What is Scheduling patients
Which statement is correct concerning appointment books?
Units of 10-, 15-, or 30-minute intervals should be used.
What item is placed daily in the treatment room, laboratory, and private offices for the staff?
Daily schedule