Name one part of the design mix
Function, cost, aesthetic
Name one non-financial motivator
What is this logo?
Starbucks
Name both types of 'Just-In-[]' production
Time, Case
What does TQM stand for?
Total Quality Management
What is a result of good design mix?
Added value, demand, shorter life-cycle, promotion
Name two financial motviators
What is this logo?
Beats
What is the formula for capacity utilisation?
(actual output level / potential output) x 100
Continuous improvement of quality
What is not part of the design mix - cost, aesthetic, function or convenience?
Convenience?
Name two downsides of internal promotion
Vacancy to fill, retraining, limited choice, diversification, internal conflict
What company introduced a rainbow logo in 1977?
Apple
Name 3 methods of production
Who defines quality?
Customers