Measures whether employees or customers are content with current conditions.
Stakeholder satisfaction
The department that looks after staffing of an organisation
Human Resources (HR)
Examines INTERNAL and EXTERNAL elements of a business.
SWOT
When a business may experience a significant decline in sales
Post-maturity
Short response that usually requires you to use stimulus
Describes
Used when more than 1 business are compared.
Competitiveness
The business function responsible for the monetary position and performance of a business.
Finance Function
An analytical tool that determines what gives a business a competitive edge over others in the same industry.
A USP analysis
The stage where initial testing and feedback from family, friends and industry experts is sought
Short response question that usually requires you to provide an example
Explain
How well a business uses its resources.
Efficiency
This function is involved the research and product development.
Marketing
Acronym for macro-environmental factors
STEEPLE/PESTLE/PEST
The riskiest stage of the business life cycle.
Start-up
When business criteria is used.
Evaluate
Determines whether a business has reached a goal or objective.
Effectiveness
This business functioning determines promotional strategies and pricing.
Marketing.
A tool that analyses 5 external threats to the business
Porter's Five Forces
Generally the longest stage of the business life cycle
Maturity
Uses information from the analysis to interpret what may happen to the business in the short and long term.
Synthesis
Dot points that follow an evaluative response
Recommendations
The part of the business responsible for transforming raw materials into goods or services
Operations
This tool analyses the interests of the organisational stakeholders
Power Interest Grid (PIG) Analysis
Uses a tool to examine what is currently happening in the business.
Analyse