Conflict Resolution
Two of four benefits of goal setting.
What are: alignment, support, develop, and opportunity?
Two types of change.
What are structural change and cyclical change?
Someone who sparks action in others.
What is a catalyst?
True or False?
In our teams, every individual has a particular goal and responsibilities.
What is true?
Three impacts of change.
What are economic impact, psychological impact, and social impact?
Three stages of conflict.
What are differences, discord, and dispute?
It is _______ to work on the things within our ability to control.
What is critical?
Recognizes the need and will act before the crowd.
What is an early adopter?
Two of the five steps of the interaction process.
What are open, clarify, develop, agree, and close?
Two of the four metrics of balanced scorecards.
What are financial, customers, people, and operational excellence?
These terms deal with change and are part of what at IP:
Change Plan, Stakeholders, Milestones, and Making the Business Case for Change.
What is the IPCP (International Paper's Change Process)?