Business Accounts
What should you do if a member is interest in establishing a business membership?
If a member is interested in establishing a Business Membership, provide them the QR Code titled “Business Solutions” to get them started.
What is Linda's Favorite food?
Rice!
What is the Imperial Avenue branch's address?
4365 Imperial Ave, San Diego, CA 92113
True or False
You may close close a business owner's personal membership account.
False
Do not close a business owner's personal membership account.
Fill in the blank.
When making changes to business accounts, team members must be on the lookout for ______.
When making changes to business accounts, team members must be on the lookout for red flags.
True or False
The owner's personal account standing could directly result in the business membership being restricted or closed.
True
The owner's personal account standing could directly result in the business membership being restricted or closed.
How many kids does Adriana have?
3
FREE Points
What should you do if a member was logged in to greeter log with their personal access number and is being serviced on their business account?
If a member was logged in to greeter with their personal access number and is being serviced on their business account, team member must log the member into greeter with their business access number for tracking purposes.
True or False
Team members are empowered to flag any applications for Risk review.
True!
Team members are empowered to flag any applications for Risk review.
How long in days, owners have to return their personal accounts to good standing.
Owners do have 120 days from their initial violation to return their personal accounts to Good Standing.
September 30th.
Savings account is optional for what type of business?
A) Limited Liability Companies
B) Corporations
C) Sole Proprietorship
Savings Account
When additional consultation is needed while servicing members, team members have the option to contact:_____.
List at least two.
True or False?
The following is an example of a red flag.
The member drives a red card vehicle.
False
The member may drive any color vehicle. This is a free country.
What overdraft protection options are offered to business memberships?
Checking Overdraft Protection Options:
✔ Overdraft Savings Transfer (Funding)
✔ Checking Line of Credit (CLOC)
X Optional Overdraft Protection Service (OOPS)
When did Michael start working for Navy Federal?
June 24
What three colors combine make the color brown?
Red, Yellow, Blue = Brown
What form is required to update contact information in UAD (i.e., Phone number, Email, Mailing Address).
Team members can update contact information in UAD (i.e., Phone Number, Email, Mailing Address).
True or false: The following is a type of red flag.
Owner(s) is/are refusing/unable to provide details about their business or nature of business.
True!
This could indicate they are hiding what they do or it's a mule/shell account if they do not know anything about the business.
What is the minimum amount($) to open a certificate?
What is Lorrie's favorite color?
Purple
Who was the first person to drive across the Coronado Bridge when it opened in 1969?
-Hint 40th US president.
Ronald Reagan was the first person to drive across the Coronado Bridge when it opened in 1969
List all the services offered by branches.
(Hint there are 8)
What two things can you do when suspicious activity or a red flag has been identified on a business account?