Operations
Marketing
Finance
Human Resources
Syllabus
100

What is the process of turning inputs into outputs

Transformation Process

100

What is a Good

A tangible item that a business sells

100

What are the Finance Objectives

Liquidity, Profitability, Efficiency, Growth, Solvency

100
What does Absenteeism refer too

How many times an employee is absent

100

Whats the 1st Syllabus topic out of the key business functions

Operations- No one should be getting that wrong 

200

What are the 4 V's, 

volume, variety, variation in demand and visibility

200

What factors influence customer choice

Legal, Psychological, Economic, Government, Sociocultural
200

Name 2 financial institutions

  •  banks, investment banks, finance companies, superannuation funds, life insurance companies, unit trusts and the Australian Securities Exchange
200
What is the process of HRM
  • acquisition
  • development
  • maintenance
  • separation
200

WHAT IS RIPS

Role

Influence

Process

Strategies

300

What are the types of inventory management

FIFO, LIFO, JIT

300

What is the Marketing Process

Situational Analysis, Market Research, Establishing market objectives, Identifying target markets, Developing market strategies, Implementation, monitoring, controlling

300

Name 1 Cash Flow management strategy

  • cash flow statements
  • distribution of payments, discounts for early payment, factoring
300

Process of Resolution

  • negotiation, mediation, conciliation, arbitration
300

Name a Working Capital Strategy

  • control of current assets – cash, receivables, inventories 
  • control of current liabilities – payables, loans, overdrafts
  • strategies – leasing, sale and lease back
400

What are the influences on Operations

OIGTQCGLEC

globalisation, technology, quality expectations, cost-based competition, government policies, legal regulation, environmental sustainability

400

What are the 7 types of Markets

Resource, Industrial, Mass, Intermediate, Retail, Consumer, Niche

400

What is Gearing

  • debt to equity ratio (total liabilities ÷ total equity)
400

Name 4 Stakeholders

  • employers, employees, employer associations, unions, government organisations, society
400

What is the Gross Profit Ratio

  • gross profit ratio (gross profit ÷ sales)
500
What are the Operations Strategies

POGOSQINT

I'm not bothered writing them

500

Name 3 pricing strategies

skimming, penetration, loss leaders, price points

500

What are the 4 methods of international payment

  •  – payment in advance, letter of credit, clean payment, bill of exchange
500

Name 4 HR indicators

  • corporate culture
  • benchmarking key variables
  • changes in staff turnover
  • absenteeism
  • accidents
  • levels of disputation
  • worker satisfaction
500

Is Business Top 5 subjects

Yes

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