Business Activity
People in Business
Marketing
Operations
Finance & External Influence
100

The cost of choosing an alternative over the other

What is opportunity cost?

100

Organisation that works together to improve working conditions and employee wages.

What is trade union?

100

What are the 4Ps in marketing mix?

Product, Price, Place, Promotion

100

Why might a business hold inventories? Give two reasons.

1. Keeping materials just in case of supply risks

2. Might thrive from economies of scale

100

Profit vs. Cash?

Cash: amount of money business currently holds to fund business activities

Profit: revenue - total costs

200
The total shares a business earns from selling its products in a market expressed as a percentage to the total market shares. 

What is market share?

200

The concept of human needs: with rankings of needs with the male goal of self-actualisation.

What is Maslow's Hierarchy? 

200
A type of marketing which only targets a specific customer base to match and satisfy their demand.

What is niche marketing?

200

What are the possible consequences of diseconomies of scale? Form a chain.

Poor communication -> Lack of commitment from employees -> High labour turnover -> Lower output -> Less revenue and profitability

200

What is the importance of profit to a private sector businesses? Give a reason and explain.

The reward is big yet highly risky. There's a chance investing may fail and all finance may be lost, and it is reliant on stakeholders. 

300

Available resources are insufficient to satisfy the population.

What is scarcity?

300

The advantage of on-the-job training for employees? Form a chain.

Less time and money spent -> More room to do more important activities + higher profit due to lower costs

300

What is a type of research that uses data directly from consumers, for example through questionnares and surveys?

What is primary research?
300

How can quality assurance be implemented in a business's products? State a method and briefly explain.

Set out SMART quality standards. This can be done through primary research by first identifying customer needs, then categorising standards. Then they should be defined and documented out for all employees to strictly follow.

300

When a business is able to pay off its short-term assets. 

What is liquidity? 

400

Why would some business remain small despite the room to improve and gain lots of sales?

Because they prefer intimate relationships with customers and satisfying their needs accordingly. (Other similar/valid responses accepted)

400

What is a benefit of employing full-time workers? Form a simple chain with the answer.

1. More output; working full-time means more work is done -> high output and production -> more sales made 

400

What is a disadvantage of a business developing new products? Form a chain.

Costs may be high short-term -> Business may involve in borrowing with interest rates -> Lower profit

400

What are the factors that a business could consider when deciding which country to locate operations in? Give 3 factors.

Cost of site, labour/transport costs, government incentives

400

A business of Country X is analysing its economic growth for the past 5 years. The GDP of X is relatively low, due to very little business activity in the country. X also has high exchange rates that makes exporting to other countries challenging. How might the business respond to this?

The business could target the low competition market of X. Because competitiveness might be high in foreign countries due to appreciation, satisfying the demand of X's customer base can help business dominate the market easily. This can encourage other businesses to catch up, and GDP might increase.
8000

Business X is facing high competition in the market. It is currently making low sales, with slow production rates and less profits made. What might be its current business objective?

Survival

8000

GreenStep establishes a type of leadership style. Its employees are highly encouraged to contribute in decision-making, and give honest feedbacks regularly about GreenStep's current operations. What is the most likely type of leadership style?

Laissez-faire

8000

Business Y sells chairs with sophisticated designs. It is currently considering market segmentation to make sales. Y makes chairs of different kinds; from elegant & old-fashioned to child-like & dreamy. How might they segment the market?

Age

8000

A local Big C is currently deciding the most appropriate location. It mostly sells essential items people use everyday. It wants to ensure convenience among customers to buy essentials. What might be its main objective and why?

Closer distance to the area most people live in. Being closer to the main target audience can boost convenience due to less time and costs coming to Big C. This may increase sales volume, increasing profits.

8000

An ethical clothing brand Z learns its "sustainable cotton supplier" secretly uses child labour to keep up with demand. Replacing the supplier will cause Z's costs to rise dramatically, creating a direct conflict between profits and ethics. How should Z respond to this pressure without going bankrupt?

Immediately expose the supplier to the general public and switch supplier. This may gain ethical concern from the customer base, and due to honesty, Z may thrive from more sales as Z is willing to sacrifice its high profits to expose exploitation.

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