ROLE
The relationship between key business functions
Interdependence
CSR stands for...
Corporate Social Responsibility
The two types of inputs
Transformed and transforming
The acronym for strategies is
POGO SQUINT
Qantas differentiates it's service by targeting a low-cost market through the brand...
Jetstar
Strategic by cutting operational costs
Cost leadership
Operating in multiple countries
Globalisation
The three types of transformed resources
The three dashes for supply chain management
logistics, e-commerce, global sourcing
Psychological resistance to change
Inertia
The dot point related to perishable items
goods and/or services in different industries
Cost-based competition relies on the calculation of...
break-even point
The 4Vs influence which impacts services moreso than goods
Visibility
Having a portion of operations completed by an external party
Outsourcing
Significant cost savings that are the result of producing in bulk
Economies of scale
The process of adding value during the transformation process
Value-adding
Based on what the consumer thinks of the product
Quality expectations
How businesses sequence and schedule
Gantt chart or Critical Path Analysis
Apple's predominant outsourcing partner
Foxconn
Services tend to be (c)_______, goods tend to be (s)_______
The five types of industry (Prelim recall)
Primary, Secondary, Tertiary, Quaternary, Quinary
The difference between legal compliance and ethical responsibility
Legal compliance is mandatory by law, ethical responsibility is expected by stakeholders. Both are important for businesses to comply with.
The critical path is always the ...
longest path
The three inventory management acronyms
FIFO, LIFO, JIT
How we determine the effectiveness of our operational strategy
Performance objectives - quality, speed, dependability, flexibility, customisation, cost