Role
What is operations?
The removal of barriers between nations.
What is globalisation?
How much of the transformation process directly involves the customer.
What is visibility (customer contact)?
Goods that are tailored to the needs and wants of the customer.
What are customised goods?
Costs that vary in direct relationship to the level of business activity.
What are variable costs?
Those that carry out the transformation process.
What are transforming resources?
The mutual dependence the key business functions have on one another.
What is the interdependence with other key business functions?
Costs associated with meeting the requirements of legal regulations.
What are compliance costs?
Basic elements used in the production process and consists of raw materials and intermediate goods.
What are materials?
The psychological resistance to change, feeling of uncertainty and fear for the unknown.
What is inertia?
Businesses streamline operational costs (inputs and processessing costs), as well costs assoiated with inventory and quality management.
What is cost leadership?
The open and accountable business actions that are based on respect for people, society and the broader envrionment.
What is corporate social responsibility?
What is a critical path analysis?
Feed forward controls, concurrent controls, feedback controls
What is the quality control process?
The long term direction and plans of a business affecting all key business operations.
What is the strategic role of operations?
The network of suppliers a business has chosen on the basis of lowest cost, lowest risk, maximum certainty of quaity and timing of suppliers.
What is the global web?
The arrangement of machines and equipment in which they are grouped together by the function they perform.
What is a process layout?
The cost advantages that can be gained by producing on a larger scale allowing businesses to lower their price per unit input costs
What is economies of scale?