Importance of Leadership
What is "leadership" in change management?
Is the ability to positively influence and motivate employees towards achieving business objectives during a transformation.
What is staff training?
It is focused on employees current job, and is aimed at improving their skills, knowledge, etc
What does "improving quality in production" mean?
Involves a business implementing processes that increase the perceived value of its good or service.
Define corporate culture.
The shared values, beliefs, and practices within a business
What does Learning Organisation mean?
An organization that facilitates the growth of its members and continuously transforms itself to adapt to changing environments
What is change management?
Is the process of monitoring and implementing strategies within a business to assist with change
What is staff motivation?
Is concerned with the desire to do things
Why is initiating lean production techniques important?
May reduce waste and inefficiencies by reducing excess transportation, reducing deficits, etc.
What is official corporate culture?
Involves the shared views, and values that a business aims to achieve
What are Mental models?
Existing assumptions and generalizations that must be challenged so that learning and transformation occur in an organization
What are characteristics of a successful leader?
Prepare themselves, communicate effectively, provide support and training.
Why is a change in management style important?
Can have a positive impact on employee motivation and performance, improving a business's ability to meet its objectives
What does "Redeployment of resources" mean?
If a business has high level of waste or inefficiencies in its operations it may redeploy resources (YAKULT).
What is real corporate culture?
Involves shared values and beliefs that develop organically within a business
What is shared vision?
An aspirational description of what an organisation and its members would like to achieve.
How can a manager effectively implement change?
A manager acts as a bridge to support the employees as they cross from existing work practices into new and unfamiliar territory.
What is cost cutting?
The process of reducing a businesses expenses
What does it mean by "global sourcing of inputs"?
If a business is to remain competitive, it needs to lower costs, improve quality and meet customer demand by increasing supply
List some strategies for developing real corporate culture.
Tailoring employee, hiring a range of staff, changing office layout
What is Personal mastery?
The discipline of personal growth and learning alligned with ones values and purposes.
What does leadership in decision making look like?
Able to make the difficult decisions.
Will stand strong and back up or justify decisions when questioned.
List the 6 management skills.
Communicating
Delegating
Planning
Leading
Decision-Making
Interpersonal
What's one disadvantage of innovation?
It requires a business to go out of its comfort zone (organisational inertia)
List some indicators of corporate culture.
Rituals, rites and celebrations – these provide a sense of belonging and acknowledge what is important in the organization.
Heroes – these are the organisation’s successful employees who are held up as an example for others.
Dress code, traditional, casual, uniform – this shows the degree of formality within the organization.
Structures and Management styles – these show the relationships between staff and managers.
Layout of Working Environment – open plan fosters teamwork, whereas closed offices do not.
High OR low risk strategies?
-Support and communication
-Employees feel valued
-Incentives can be seen as bribes
+ Support and communication
+ Employees feel valued
- Incentives can be seen as bribes