This function of management involves establishing organizational goals and determining the most effective course of action to achieve those goals
What is planning?
100
This function of management involves determining how best to group activities and resources in order to achieve the firm's goals
What is organizing?
100
This management function involves monitoring and correcting ongoing activities in order to facilitate goal attainment
What is controlling?
100
This management function involves guiding and motivating employees to work in the best interests of the organization and meet organizational objectives
What is leading?
100
Managers at this organizational level are responsible for the overall performance and effectiveness of the firm
What are top managers?
200
Managers at this level are responsible for supervising the work of non-managerial employees who report to them
What are first-line managers?
200
These managerial skills enable an individual to understand, communicate effectively with, and get along with others
What are human relations skill?
200
These managerial skills enable an individual to think in the abstract, see the "big picture" of the organization, and diagnose and analyze different situations
What are conceptual skills?
200
These managerial skills enable an individual to effectively define a problem or opportunity, evaluate alternatives, and select the best course of action
What are decision-making skills?
200
Objectives that a business hopes and plans to achieve
What are goals?
300
A broad set of organizational plans for implementing the decisions made for achieving organizational goals
What is a strategy?
300
A statement of how an organization will achieve its purposes in the environment in which it conducts business
What is a mission statement?
300
This type of strategy determines what business or businesses a company will own and operate
What is corporate strategy?
300
These goals are derived directly from a firm's mission statement
What are strategic goals?
300
An assessment that identifies a firm's strengths, weaknesses, opportunities and threats
What is a SWOT analysis?
400
Shorter-term plans for implementing specific aspects of the company's strategic plans
What are tactical plans?
400
These plans set short-term targets for daily, weekly or monthly performance
What are operational plans?
400
A plan developed by an organization that establishes a course of action to be followed if a plan fails or an existing situation changes
What is a contingency plan?
400
The shared experiences, stories, beliefs and norms that characterize an organization
What is a corporate culture?
400
The process of planning, organizing, leading and controlling an organization's financial, physical, human and information resources to achieve its goals
What is management?
500
These managers are responsible for the systems through which a firm produces goods and services, such as production, inventory, and quality control
What are operations managers?
500
These managers are responsible for hiring and training employees, evaluating performance, and determining compensation
What are human resource managers?
500
Managerial skills needed to perform a specialized task, such as accounting
What are technical skills?
500
These goals are set for a period of one to five years
What are intermediate goals?
500
An organization's methods for dealing with emergencies