A
An attribute that enables a company to outperform its competitors
What is a competitive advantage?
A manager at the lowest level in an organization who deals directly with employees
What is a first-line manager?
A manager in an organization at a level between senior and junior managers
What is a middle manager?
Management function involved with establishing organizational goals and creating a course of action to achieve them
What is planning?
The coordination and administration of tasks to achieve organizational goals and objectives
What is management?
Management function involved in distributing resources and delegating tasks to achieve goals
What is organizing?
Knowledge of and proficiency in activities involving methods, processes and procedures
What are technical skills?
Management function involved in motivating employees and influencing their behaviors to achieve organizational objectives
What is leading?
The ability to see the "big picture" and coordinate and integrate the organization's interests and activities
What are conceptual skills?
Management function involved in evaluating the execution of goals and making adjustments to ensure the goal is achieved
What is controlling?
The ability to work with, understand and motivate other people as individuals or in groups
What are human skills?
The four primary functions of management
What are planning, organizing, leading and controlling?
Role in which the manager interacts with people inside and outside of the workplace
What are interpersonal roles?
An individual who creates a new business, bearing most of the risks and enjoying most of the rewards
What is an entrepreneur?
Role in which managers use information to make decisions to solve problems or take advantage of opportunities
What are decisional roles?
Role in which managers receive and communicate information with people both inside and outside of the organization
What are informational roles?
An employee tasked with developing an innovative idea or project within a company
What is an intrapreneur?
The process of buying and selling via the web or the Internet
What is e-commerce?
Managers who are responsible for controlling and overseeing the entire organization
What are top managers?
Managers who have management authority over an organizational unit, such as a department or business unit
What are functional managers?
The use of the Internet, extranet, web or intranet to conduct business
What is e-business?
The belief that you are responsible for your own success or failure
What is an internal locus of control?
An organized collection of structured information or data typically stored electronically in a computer system
What are databases?
A live video-based meeting between 2 or more people in different locations
What is videoconferencing?
Focusing on meeting the needs of the present without compromising the ability of future generations to meet their needs
What is sustainability?