Notre Dame
When:
- content is uncontroversial
- same message is directed to a number of people
What communication channel should be used?
When:
- content is uncontroversial
- quick response required regarding relatively simple issues
What communication channel should be used?
Texting
What is the purpose of the opening statement during a verbal presentation?
To gain the audience's attention
-When you need to reach a large audience with an important message
- When you want to experience the immediate response of your audience
What communication channel should be used?
In-person presentations
Interference causing the message sent to be different from the message understood by the audience
Noise
Preconception about members of a particular group
Bias
Sentence construction in which subject performs the action expressed by the verb
Active voice
During a verbal presentation, what should you anticipate and prepare for?
Questions at the end of the presentation
To reinforce the meaning of one's message using
- Eye contact
- Tone of voice
- Facial expressions
- Gestures and posture
nonverbal communication
When the listener focuses their complete attention on the speaker
active listening
Sentence construction in which the subject is acted upon
Passive voice
When:
- a quick response is required
- content is personal or controversial
- spontaneous, dynamic dialogue with the recipient is required
What communication channel should be used?
telephone conversations
Communication among people with differing cultural backgrounds
Intercultural Communication
vibrant, compelling style that grabs and holds the attention of the audience
Dynamic delivery
When:
- you need to reach multiple people with complex or high-priority content
spontaneous, dynamic dialogue with the audience (that can't be reached in person) is required
What communication channel should be used?
videoconferencing
When:
- the message is personal, emotional, complex, or high-priority
- when you need to receive instant feedback
What communication channel should be used?
Face-to-face meeting
- Physical, language and body language barriers
- Cultural, perceptual and organizational barriers
What are these?
Communication barriers
What 2/3 things should you consider when analyzing your audience?
- Expectations
- Education
- Profession
What are tips for dynamic delivery? List at least 3
- PRACTICE
- Know material, but don't have it memorized word-for-word
- Look directly at audience at least 50% of the time
- Vary voice, facial expressions and body language
- Stick to allowed time
- Slow down and listen to yourself
- Don't apologize (unless you actually did something wrong)
- Use natural gestures
In order to deliver a strong opening during a verbal presentation, you should(list 3):
-state an interesting statistic
- seek audience involvement
- use a story or anecdote
- use a relevant simile or metaphor
-ask engaging questions