What Personas want... and when!
Clinicians
What 3 things keeps the CMO up at night?
Physician alignment, care consistency, clinical outcomes
Why are non-Epic accounts more receptive to TigerConnect’s platform approach?
Fragmented tech environments make platform solutions attractive
What three areas does a CIO evaluate to determine whether a platform delivers real value?
Integration and security; they want to reduce vendor sprawl and lower IT costs.
Name 2 pain points for the CNO in Non-Epic environments.
Safety
Nursing staff overwhelmed during surges
Alarm going off at all hours
Gaps between Non-Epic EHRs and critical systems
Inability to track performance metrics in real time
Which basic messaging feature is missing from Cerner CareAware?
Automated roles, teams with nested roles, persistent group chats
A gift for an ED Director might be increased speed, real-time communication and improved safety metrics. Who else cares about those issues?
VP, Quality and Safety, CMIO, CNO, COO
What's your end goal for running a play for the COO?
COO recognizes that the platform will measurably improve operational consistency, streamline workflows, and deliver clear ROI for the organization.
Name 3 solutions TigerConnect offers that non-Epic EHRs do not provide.
Physician Scheduling, Pre-Hospital/Transfer, Nurse Call, Operator