What is a specific card type that Petro Merchants can take that not everyone else can take?
EBT Fleet Card MC/Visa Petro Bucks
Fleet Cards
What screen can time zone be located
F6 MERCHANT INFORMATION SCREEN
True or False: The OL Dup field can be set to temp to allow one transaction to be ran then it concerts to ON
True
F10 takes you to the?
Call Entry/Call Logging Screen
What to screens do you confirm datawire indicators are set to Y in pathway?
F6+F1 & F7
Which is not an option of Top Level Varification for our merchants
Tax ID - Trans Varification - OTP - Batch Verification
Tax ID
When looking up a Mcdonalds acc what is the short we use and in which section?
MCD%plus store number in DBA box
What system is used to verify that Datawire has been created?
NOC PORTAL
If you need to provision an FD terminal which datawire system are we using?
MAS
If you change a manager password in GDS you must also do what?
Change password in Pathway and do a Parm Update
20001 + Bid is used to search for a _____ in _____
Rapid Connect Deive in NOC Portal
When switching from Dial to IP for an FD terminal you should make changes in which systems?
Pathway, MFS, GDS
Which one of the following would be the correct download IP address for a SA terminal?
What platform do you select when provisioning an FD130 terminal in MAS
Atlanta_IP
What information is needed to do a sale cancellation?
Full Card Number
Amount of Original Transaction
Transaction Date
Customer Security Pin
Full Card Number
Amount of Original Transaction
Transaction Date
What is the code that allows you so see if the merchant processed a shift close correcltly
222222
Here are a list of cards. Which ones do we not submit adjustments for?
Visa, Amex, Fleetone, Mastercard, Fuelman, EBT, Discover
Fleetone & Fuelman
What special code allows for a giftcard to be manually keyd in?
165
State Code 11 belongs to?
Washington DC
What special code enables the processing of electronic transfer benefits cards?
036
There are Banks that you will see on NON ISO managed accounts. Name 3?
BAMS- PNC- Wells Fargo- SMB- RSA- CITI BANK
Web application is used to provision the MicroNode
MFS
Currenty we support two Wex account services, what are they?
Wex Memo Post & Wex Full Service
This is used for sending a unique one-time code to a phone number or email address on file to verify Top Level Authentication.
OTC
This system is used to search for the datawire error and will provide Troubleshooting Steps to resolve the error.
DCAST