Process This!
When a client calls in to change their address, this is the first place we update it.
What is Redtail?
Our CRM system
What is Redtail?
The only person you can accept an account change from.
Who is the client?
RIA is the abbreviation.
What is Registered Investment Advisor?
A legal document that lets someone act on your behalf for financial matters if you become incapacitated.
What is a Power of Attorney?
This form is typically required to change a beneficiary on a Charles Schwab account.
What is a Change of Beneficiary form?
The platform used to submit forms for annuity updates.
What is Gradient?
The time we are required to retain documents, per the SEC.
What is five years?
AUM is the abbreviation for what we need.
What is Assets Under Management?
The person who receives the assets of a retirement accounts when the owner passes away.
What is a beneficiary?
These things are included in notes after a client meeting.
Performance, model, address concerns, Plan moving forward SOAP
S - Subjective (concerns, "subject")
O - Objective (what you did, performance)
A - Assessment
P -Plan (next review, rebalance)
This is where we run billing calculations and run client reports.
What is Orion?
The system we use to text clients through.
What is Redtail Speaks?
An account owned by more than one person.
What is a Joint Account?
This is a document written and signed, outlining how assets are to be distributed.
What is a Last Will and Testament?
First step when a client disputes a fee.
What is Acknowledge concern and make notes in Redtail?
The tool that allows use to securely send forms for e-signature.
What is DocuSign?
The contract the client and advisor must sign before opening any accounts.
What is the Advisory Agreement?
A fee that is always consistent, no matter what the client's AUM is.
What is a Flat fee?
The person who receives the assets of a retirement account if the first person in line passes away.
Who is The Contingent beneficiary?
The main systems we need to update client contact information in.
What is Redtail, Charles Schwab, and Orion?
This is where we create or update a client's financial planning goals.
What is eMoney?
The dollar amount equivalent we can gift per client in 12 months.
What is $250?
A document that outlines how a client's investments will be managed.
What is an Investment Policy Statement?
This document avoids probate and allows your assets to pass privately to heirs.
What is a Revocable Living Trust?