Academics
Health & Wellness
Western International
Library/Tech/ Equity&Human Rights
Other things you should know
100

Where can I go to improve the quality of my written assignments? How can I book an appointment?

100

Who can I contact if I have a medical emergency while on campus? How do I contact them?

Student Emergency Response Team (SERT) https://sert.uwo.ca 

Call Campus Police: 519-661-3300 

Call 9-1-1 

100

I’d really like to practice my English-speaking skills. I’m especially interested in learning slang and common phrases. Is there anything to help with this? 

100

I think I clicked on a phishing email and now I can’t log into my email. What should I do? 

Western Technology Services

To report scam attempts involving Western identity (email accounts, passwords, ID numbers, etc.), contact: phishing@uwo.ca 

100

I have some late-night classes on campus and don’t feel safe walking between buildings. What can I do? Is there a service?

200

I have been accused of plagiarism by one of my professors and I would like to appeal this decision. Where should I go for support?

Ombudsperson

200

Where can I find out about the basic medical health insurance coverage (doctor visit) for International Students?

200

I have a spouse and children, are there any IESC activities or events that are dedicated to them?

Tea & Info Session for Spouses/Partners of International Students - Events and Services 

https://iesc.uwo.ca/student_life/your_family/spouses_and_partners/services.html 

200

I want to book a study seat or a computer at the Library. How long can I book my time for?

Students can pre-book up to 2 hours per day and up to three days a week. 

They will also have some seats available on a first-come, first-serve basis.

200

I lost my student card and was wondering where I can go to get a replacement?

300

List at least 3 services that provide academic support for students

Learning Development & Success (formerly Learning Skills Services) 

learning.uwo.ca 

Writing Support Centre 

writing.uwo.ca 

Accessible Education (formerly Services for Students with Disabilities) 

http://academicsupport.uwo.ca/accessible_education/index.html 

Mentorship Programs for Undergrads: 

http://academicsupport.uwo.ca/transition_leadership__enrichment/new_students/index.html 

Grad Peer Advisor for Academic Matters Program 

http://sogs.ca/peer-advisor/ 

Academic Counseling (Undergrads) 

https://registrar.uwo.ca/faculty_academic_counselling.html 

300

Where can I find health and wellness resources available on and off-campus?

300

I have questions about the Canadian tax system. Where can I go for help?

300

My laptop crashed! Where can I go to use a computer for my assignment?

GenLabs

https://wts.uwo.ca/genlabs/ 

Please note that SSC 1032, NCB 105 and HSB14 are the only labs open and due to physical distancing requirements, these labs will have very reduced capacity of 12 stations per lab. 

These are drop-in labs only and cannot be booked for classes.

300

I’m having problems with my landlord, who is being unreasonable and won’t complete any maintenance work. Who on campus can I talk to?

Off-Campus Housing Service / Housing Mediation Service 

https://offcampus.uwo.ca/mediation.cfm 

400

I need to drop a course after the add/drop deadline in Sept or Jan, where or who should I contact as (a) an undergraduate student (b) a graduate student?

(a) Undergrad Students: 

Contact your Academic Counselling office: 

https://registrar.uwo.ca/faculty_academic_counselling.html 

(b) Graduate Students: 

Contact your Department Graduate Program Advisor 

400

Where can students get a COVID test on campus? What is the process to do this?

Graphics Services Building (previously at Student Recreation Centre) 

Use the online booking tool to schedule appointments at the Western COVID-19 Testing Centre in advance. Any registered student and current employee with an active Western username and password can book an appointment using the online booking tool.

400

List 3 services/programs provided by IESC

The list includes but is not limited to: 

• Orientation

• Welcome Centre

• Peer Guide Program

• English Conversation Program

• Social Events (and Trips)

• Student Advising

• Immigration Advising

• Workshops and Information Sessions

• Tea & Info Session for Spouses

• Western Global Ambassador


400

What support services does Western have if I want to report or disclose an incident of gender-based and sexual violence has occurred?

400

I have a class at King's and I am not sure if I can make it to class on time. Are there any resources to help with this? 

500

I am an undergraduate student and I need to make a course discovery credit, where do I go? And list 2 caveats about making a course discovery credit

Student Centre 

https://registrar.uwo.ca/academics/grades_progression_and_graduation.html 

  • Can’t be a course that counts towards your modular credit requirement (I.e. can’t be core course, only electives) 
  • Can’t count towards essay credit, but can count towards breath requirement 
  • Has to be decided by the drop course without penalty deadline 
  • Decision cannot be reversed after submitting request or seeing a favorable final grade 
  • It will not affect your eligibility for Dean’s Honour List 


500

What are the extended health care coverages (on top of UHIP) for undergraduates and graduate students? 

Undergraduates: 

USC Extended Health Plan

o Purplecare.ca (NEW)

Graduates: 

SOGS and PSAC Local 610 (if they are a TA) Extended Health Plans

500

Provide 2 examples of individual assistance and 2 examples of immigration assistance that can be provided during international student advising. 

The list includes but is not limited to... 

Individual assistance: 

o Cultural transitions

o Academic concerns

o Financial concerns

o Resources for families and children

o Getting involved

o Information on Health Care

o Income Tax questions

Immigration assistance: 

o Study Permits

o Temporary Resident Visa

o Work Permits and work regulations

o Visas for family

o US Visitor Visas

500

List 3 resources (including their links) that support our LGBTQQ2SA+ Western community

- Ally Western

- Equity & Human Rights Services

- LGBTTIQQ2SA++ Counselling 

- Ombudsperson

- Peer Support Center

- Peer Support Network

- Pride Library

- Pride Western

- SOGS' Pride Commissioner

- Spectrum (USC club) 

- UniQ SupporT

500

I need help with writing a resume, cover letter, and refining my LinkedIn profile. Is there a service on campus that can help me?

Career Education: 

http://career.uwo.ca 

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