Basics of Communication
This term applies to taking someone else's viewpoint into consideration as you communicate
What is dual perspective
The metaphor that describes your brain as being like a computer with numerous folders filled with files about related concepts, memories, experiences, individuals, and thoughts is used to explain the concept of what?
What is Schemas
This is the concept by which we make self improvement impossible or difficult
What is self sabotage
Language does not need to refer to something specific or physical, but rather to ideas, values and beliefs. This is related to the characteristic of language called:
What is abstract
Al was talking to her mom about work but was distracted by the recent death of her dog. This is an example of what?
What is noise; psychological
When you decide to attend a professor wearing a swimsuit to class, it is because the stimuli is what?
What is Unusual.
In Brenda's culture, she constantly asks questions about the status of her relationship with others in the workplace. This is an example of:
What is High Uncertainty Avoidance
These symbols in communication are arbitrary, abstract, and ambiguous.
What is Words
Which model of communication treats the communicators as both sender and receivers simultaneously?
What is Transactional model.
This term describes how we are labeled by others, for example, "you're smart, you're a great runner, you've got great taste."
What is direct definition.
If we assume that another person is doing something because of factors in his or her environment, then we are making
What is Situational Attribution
Kinesics is a non-verbal behavior that relates to what?
What is body movement
The __ model of communication assumes one-way communication.
What is linear
What are one of the three stages of perception?
What is selection, organization, and intepretation.
This non-listening behavior involves interrupting someone to talk about how you have a relatable situation.
What is monopolizing
What is public distance.
Cognitive complexity is a quality of effective communication. What do we call someone who is an effective communicator?
What is Competent communicator.
A waiter at a five-star restaurant told you to retrieve your table's dinner from the kitchen, that he was too busy. This encounter goes against your expectations. This is an example of what?
What is Expectation violation theory.
This type of story is what people in organizations tell new people about managing relationships with others in the workplace.
What is collegial story
Approximately this much of communication comes from non verbal communication
What is 60-90 percent