Crisis Intervention
Clinical Documentation
Front Office Procedures
DCFS Clients
100

This is what you text the on-call supervisor when there's a crisis

What is 911?

100

This is the purpose of the Clinical Assessment

What is gathering a well-rounded picture of the client to inform treatment? 

100

This is when the telehealth Day Sheet is due

What is after every session?

100

The first thing a Clinician does when assigned a DCFS client

What is contact their supervisor?

200

All of the reasons to contact the on-call supervisor

What is SI, HI, self-harm, abuse reporting, a hard session you want to debrief about

200

The deadline for progress notes

What is 7 days for a standard session and same day for crisis sessions

200

This is when a Clinician submits the Client Contact Note in Apricot

What is when the Clinician completes a telehealth or In-Person Day Sheet?

200

This form needs to be completed with client before speaking with the SW

What is the Release of Information?

300

What you do if a client is at no or low risk

What is consider completing a Safety Plan and contact the on-call supervisor after the session?

300

The telehealth phrase Clinicians write in every Progress Note

What is Clinician conducted phone/audio-video session with client. Verified the client's full name and address of present location, at the beginning of the telehealth session. Confirmed this is a private space, where it is safe to talk. Assessed whether the client is appropriate for telehealth, including, but not limited to, consideration of the client's psychosocial situation?

300

What a Clinician does when they complete consents with a client

What is waits for the Front Office to email them that the client put a card on file and is ready for their first paying session?

300

These are the forms to request from the SW in the initial phone call

What are the Detention Report and Case Plan?

400

What you do if a client is at moderate or high risk 

What is contact the on-call supervisor during the session?

400

When you complete the second survey with a client

What is 3 months?

400

This is when the In-Person Day Sheet is due

What is by 4pm the day before the session?

400

This is the timeframe needed to prepare a Progress Letter

What is 2 weeks? 

500

This is the on-call schedule 

What is Tamar on Monday, Tuesday and Wednesday; Lynne on Thursday and Friday; Lisa on Saturday?

500

An example of how a Clinician would introduce the Client Recovery Plan to a client 

Answers vary

500

These are the consequences if a Clinician does not turn their In-Person Day Sheet in on time

What is 

1) A verbal reminder on the in-office procedures

2) They will be required to cancel the session for that date

3) They will no longer be eligible to see clients in person

500

This is what Clinicians are not permitted to provide to Social Workers

What is recommendations on custody and reunification as well as anything beyond client's attendance and progress on goals?
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