Analyzin Processes
This fruit keeps the doctor away.
What is an apple?
This tool is used to generate a high volume of ideas efficiently while strictly forbidding criticism or discussion
What is Brainstorming?
This tool organizes and summarizes unstructured ideas by having team members move notes into groups silently.
What is an Affinity Diagram?
This analysis tool identifies factors that either "help" or "hinder" problem-solving
What is Force Field Analysis?
This basic tool is the primary method used for the initial "collecting data" phase of a project
What is a Check Sheet?
This diagram, also known as a "fishbone" or Ishikawa diagram, is used to identify and graphically display all possible causes related to a problem.
What is a Cause-and-Effect Diagram?
This game involves passing “Go” and collecting $200.
What is Monopoly?
This technique uses anonymous input and voting to develop team consensus free of bias
What is Nominal Group Technique (NGT)?
According to the sources, it is often easier to do this than to increase the influence of helping forces
What is reduce the influence of hindering forces?
This is the one food you said you’d save but ate anyway.
What is leftovers?
In this specific approach to brainstorming, team members present one idea at a time in a sequence
What is the structured or "round-robin" approach?
In an affinity diagram process, this is the action taken if a conflict arises about where an idea belongs.
What is making a duplicate note?
To apply force field analysis, you must first assume that helping and hindering forces are in this state
What is in balance?
This specific diagram is used to understand data by exploring the potential relationship between two different variables.
What is a Scatter Diagram?
Project managers typically use these four basic categories of causes when analyzing processes with a fishbone diagram
.
What are people, policies, procedures, and equipment?
During brainstorming, this is the primary rule that must be followed regarding the type of ideas presented.
What is "Creativity rules!" (or no idea is too unconventional)?
This is the app you open “for 5 minutes” and stay on for hours.
What is TikTok?
This is the final step of the Force Field Analysis process after applying actions.
What is change the balance?
This tool provides a graphical representation of the sequential steps within a process.
What is a Flow Chart?
This essential step must be completed before taking any improvement action or attempting to solve a problem.
Think of the order in which these tools are used
What is analyzing the process?
The choice between structured and unstructured brainstorming depends on these two factors of the team
What are their desires and personalities?
In Nominal Group Technique, multi-voting is used to reduce a large list of ideas down to this number or less
What is 50?
What goes up and never comes down
What is age?
The presenter, Kerisha Morris Pink, defines the overarching theme of this quality management module with this catchy phrase.
"Delivering Quality with a 'Smile'"?