Enter Title

Understanding Communication

100

What is communication?

The transfer and understanding of information

200

List one function of communication

Any of the following: Management, Motivation, Emotional Sharing, Persuasion, Information Exchange

Communication Process

100

List one mode of communication

Any of the following: Oral Communication, Written Communication, Nonverbal Communication

200

List one barrier to effective communication

Any of the following: Information Overload, Emotions, Language, Silence, National Culture

Effective Organizational Communication

100

What is informal communication?

Communication that happens outside the workplace

200

What is downward communication used for?

To inform, direct, coordinate, and evaluate employees.

Communication and Technology

100

List one way technology benefits communication

Helps coordinate employee work, makes information easier to share, supports faster decisions and collaboration, makes it easier to communicate remotely, social media, AI for efficiency

200

Why might AI pose a risk for organizations?

AI may give unfair and incorrect information, and may breach privacy

Becoming a better communicator

100

Generally, should you keep it simple or explain in depth when communicating?

Keep it simple!

200

Difference in speaking and communicating?

Speaking is one-way while communicating is 2-way. Speaking focuses on the speaker while communicating focuses on the listener. Speaking is verbal only.