TRAVEL DISASTERS
POLITE REQUESTS
FOOD PROBLEMS
SAY IT IN ENGLISH
USEFUL VERBS & PHRASAL VERBS
100

Your suitcase didn’t arrive. What do you say at the baggage claim desk?


  • My luggage didn’t arrive.

  • My suitcase is missing.

  • I can’t find my luggage.

100

How do you politely ask someone to repeat?


Could you repeat that, please?

100

How do you say the food is cold?

Excuse me, the food is cold. 

100

“O ar-condicionado não está funcionando.”

"The AC isn't working."

100

A verb meaning to arrive at a hotel and get your room.


check in

200

Your hotel “accidentally” gave your room to another guest. What do you demand politely but firmly?

  • I’d like another room, please.

  • I expect a solution as soon as possible.

  • We need a room of the same standard.

200

How do you ask to change rooms?


Could I change rooms, please?

200

How do you say conta in English?

bill/check.

200

“Fomos cobrados a mais.”

"We were charged extra."

200

A verb meaning to ask for food or drinks at a restaurant.


order

300

The car is smaller than you booked. What do you say?


This isn’t the car I booked.

300

How do you ask for a refund politely?

Could I get a refund, please?

300

You were charged for a drink you didn’t order. What do you say?


I didn’t order this drink.
or
I was charged for a drink I didn’t order.

300

“Minha mala foi extraviada.”

"My luggage was lost."

300

A verb meaning to ask for your money back.


refund

400

They charged you for damage you didn’t cause. What do you say?


I didn’t cause this damage.
or
This damage wasn’t caused by me.

400

How do you say mesa para 4, por favor in English?

Table for 4, please.

400

How do you complain that the order is wrong?


Sorry but I think this order is wrong.

400

"Desculpe, mas não foi isso o que eu pedi".

"Sorry but this isn't what I asked/orded"

400

A verb meaning to eat outside your home.


eat out

500

How do you say combustível in English?

Fuel!

500

You want the waiter to bring the bill. What do you say?


Could I have the bill/check, please?
or
Could you bring the bill/check, please?

500

How do you ask them to fix the bill?

Could you check the bill, please?

500

“Ninguém nos avisou sobre isso.”


"No one told us about this."

500

How do you say abastecer in English?

refuel / fill up / fill the tank

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