C135
What is the French word for 'wax' ?
Cire
How many scents do our travel size products come in and what are the name(s)?
One. Aloe
Our Mineral Micro Mist Toner is free of what ingredient that many toners still have?
Alcohol
When scheduled for an Underarm and Brazilian service, which service would you perform first?
Underarm
What is our late policy?
We allow 9 minutes after scheduled reservation time. On the 10th minute it is considered a no show.
This word means a higher concentration of product/ professional use only.
Cireceutical Strength
What is the price point of our Face & Body Exfoliating Gel?
$39.50
This step comes after we apply the Cireceutical Strength Serum Elixir Booster.
Step 8, Cireceutical Strength Lock Cream.
How long of a time frame is a white level wax specialist scheduled for an Arm Full?
30 minutes
What service does Shawnee allow us to get waxed for free?
Eyebrows
True or False? We cleanse the skin once with our Purifying Gel Lotion Cleanser.
True
What are the 4 category names of our retail products?
Treat, Slow, Glow and Groom
This ingredient in our Clarifying Serum Elixer helps absorb excess oil.
Fine milled rice powder
How many times can you wax over the same area on the body?
3 times
True or False? If a guest has a reservation for multiple services and they arrive more than 9 minutes late to their reservation, they can still receive one or more services scheduled if time permits.
True
These options are what we offer to our guests in terms of customization in the treatment.
Youth, Clarifying, and Brightening
What is the name of the website we can find all of our retail knowledge?
Franconnect/The Hub
Found in the Brightening Serum Elixir and Booster this ingredient promotes collagen and brightens the skin.
Vitamin C
What service is performed by going against the hair growth?
Upper Lip Wax
When scheduling a reservation for a guest that is not requesting a specific wax specialist, which wax specialist will you book them with?
Wax specialist with the lowest booking percentile for that day
How many years did it take to perfect C135?
3 years.
What is our return policy on retail products that are unopened?
BONUS QUESTION: What is our return policy on retail products that are opened?
30 days with the receipt
Depending on how much of the products is used and up tp manager's discretion, 30 days for store credit
This is found in the Youth Cireceutical Strength Serum Elixir Booster and is an essential protein that promotes glowing skin, helping it appear more youthful and healthy.
Collagen Peptides
What is our policy for transgender guests?
BONUS QUESTION: What level wax specialists can be trained and perform a Brazilian (P) service?
If the guest looks and dresses like a woman and comes in for a Brazilian (V), then as long as they have female parts we would resume the service. If at the time of the service, the wax specialist finds that the guest has male parts, they would kindly explain that they are not trained in this service (unless of course you are trained in Brazilian (P) services) and not resume the service.
Orange level and Red level unless approved otherwise by management
What are the 3 things that need to be completed prior to giving the wax specialist their tips for the day and them clocking out?
Wax room checked for cleanliness/stocked, iPad collected and Name Tag collected.