CBA
SCC
UCC
Payment Method
Payout
100

 What best describes a Credit Builder Account (CBA)?

An installment loan paired with a Certificate of Deposit
Explanation: A CBA is a credit builder loan made up of an installment loan and a CD held by the bank.

100

How long can an SCC payout take after account closure?

Up to 30 days

100

Which Self product is considered unsecured?


Correct Answer: Self Plus Credit Card

100

Which payment method can take up to 5 business days to process?

ACH bank transfer

100

What payout method is typically the fastest for customers?

ACH

200

Which bank partners may hold a customer’s CBA?

Sunrise Bank, Lead Bank, First Century Bank

200

What secures the Self Visa® Secured Credit Card?

Funds from the customer’s Credit Builder Account

200

How do customers become eligible to apply for the Self Plus Credit Card?

By receiving an invitation after pre-approval

200

Which payment method is processed instantly and requires scanning a barcode at a retailer?

Cash

200

How long can a CBA payout take to be received?

Up to 3 weeks

300

What credit bureaus receive payment history reporting for a CBA?

Experian, Equifax, and TransUnion

300

What is the minimum amount used from a CBA to secure an SCC?

$100

300

What payout method applies to UCC negative balance payouts?  

Check only

300

Which payment method includes an expedited payment fee?

Debit card

300

Which account type allows customers to update their payout preference on their own?

Credit Builder Account (CBA)

400

Which portion of a customer’s FICO score is most impacted by CBA payments?

Payment history

400

Who can update payout preferences for an SCC?

Agents

400

What makes the UCC different from the SCC at application time?

No security deposit

400

Cash payments are currently NOT available for which product?

Credit Cards

400

For which account type can ONLY an agent update the payout preference?

SCC

500

What happens to the Certificate of Deposit (CD) if the customer completes all CBA payments?

It matures and the funds are released to the customer

500

What product requires income information during the application process?

SCC / UCC

500

Which product should agents clearly position as NOT a loan?

Self Cash

500

Which payment method can be linked through Plaid?

ACH bank account

500

When does the system automatically update a customer’s payout preference?

After the first successful payment from a new ACH account

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