Acronyms
AM
Account Manager
This role is responsible for initiating outreach to coordinate ambassador scheduling.
Project Manager
The primary goal of a GRC is to drive these two outcomes.
Growth and retention
Who is the current CEO of Kaiser Permanente?
Greg Adams
This famous California highway runs along the coast and is known for scenic ocean views
Pacific Coast Highway
CSAM
California Sales & Account Management
This type of engagement involves physician‑led meetings or tours with clients or prospects.
MD Engagement
What’s one thing every GRC meeting always seems to include?
Data
Updates
Action items
Slides
Who is the current Executive VP of Kaiser Permanente Health Plan?
Brandon Cuevas
This California national park is known for its giant sequoia trees, some of the largest trees on Earth
Sequoia National Park
MMR
Monthly Membership Report
A request is considered “closed” once this happens.
A date/time is scheduled with an MD
GRCs operate at this level within the organization (think geography).
Service Area
Who is the current SVP of Commercial Business?
Cynthia (Cindy) Striegel
This is the name of the desert that covers much of Southern California
Mojave Desert
MCAT
Medical Center Administration Team
If an engagement is canceled after being scheduled, this is required to restart coordination.
A new request must be submitted
This group of leaders makes up the core GRC membership.
Hospital, Health Plan, and Medical Group leadership
Who is the current VP of CA Large Group?
Todd Hesse
This California mountain range includes Mount Whitney, the highest peak in the contiguous United States
Sierra Nevada
APML
Area Physician Marketing Lead
Project Managers aim to close scheduling requests within this timeframe after receipt.
5 business days
This deliverable is created monthly by PMs and reviewed with ADAMs.
MMD (Monthly Market Discussion)
Who is the Strategy/Engagement Consultant for NCAL?
Maggie Essman
This was the main reason for California’s rapid population growth in the mid‑1800s
The Gold Rush