Communications
What is a closed question?
Gets a YES or NO Response
What is the purpose of a session plan?
To provide the trainer with a road map to follow
True or False - all learners are the same
FALSE
TRUE or FALSE - Trainers need to be competent in the area they are training
TRUE
What does SES stand for?
Socioeconomic status (SES)
Appropriate humour added :)
What is the first rule of being a good listener?
Stop talking
What is the purpose of the timeframe in session plans?
To keep track of the timing for the session
TRUE or FALSE - You can force a learner to learn
FALSE
Trainers needs to give clear instructions to learners- WHY?
Assume learners don't know anything and to ensure their safety
What would you do if the air conditioning was too hot or cold in the training room?
Adjust the temperature or ask someone to assist
What is an OPEN question?
Requires a longer response than YES or NO
What are the 3 main areas in a session plan?
Introduction, body and conclusion
Name the 3 preferred learning styles
Visual
Auditory
Practical
What are 2 reasons for preparing and planning training?
Could include but not limited to
Meet standards
Meet learning outcomes
Increase trainer confidence
To ensure correct resources are used
Who is responsible for ensuring safe equipment and environment?
Trainer
Why is it important to record training records clearly?
The records belong to the organisation and may be used as recall down the track
What are the 3 main areas in competency outcomes?
Knowledge. Skills and Standards (attitude)
Name the 2 Adult Learning Principles
Experience
Practical
Self Directed
WIIFM
Relevance
If there is an emergency and we have to evacuate, where will you take your class and what is the first thing you will check when you get there?
Evacuation meeting point and check all have evacuated safely
Name 2 learner responsibilities when undertaking training
Could include but not limited to
Following instructions
Asking questions
Raising concerns
Working under supervision
What does effective communication mean?
Message is received as intended - verbal, written and non verbal
What is a reasonable timeframe for training?
A timeframe that allows the learners to absorb information and practice tasks under supervision of the trainer
What is classed as difficult behaviour in learners?
Any behaviour that impacts their or other learners in training/experience
What is the nationally recognised unit of competencies linked to this skill set?
TAEDEL311 Provide work skill instruction
BSBCMM411 Make presentations
Name 3 trainer safety responsibilities for the learning environment
Could include but not limited to
Safety checks
Clear instructions to learners
Risk assessment