Communication
COMMUNICATION METHODS
VISUAL AIDS
100

•Clear and timely communication prevents misunderstandings, misdiagnoses, and medication errors, ensuring patients receive the correct and safest care.

Reduces Medical Errors

100

•After explaining information, ask the patient or family to explain it back in their own words

Employ the "Teach-Back" Method

100

These physical models of body parts or organs allow patients to see and touch what is being discussed, making abstract concepts concrete

Anatomical Models and 3D Replicas

200

When providers effectively share patient information, treatment plans, and progress, it leads to seamless transitions of care, avoiding duplicated tests or conflicting interventions.

Improves Care Coordination

200

Break down large amounts of information into smaller, digestible "chunks."

"Chunk and Check" Information

200

•Simple, clear drawings, flowcharts, or visual summaries can break down complex medical processes, conditions, or instructions into easily digestible visuals.

Diagrams, Illustrations, and Infographics

300

By fostering a culture of open dialogue and information exchange, potential risks are identified and mitigated proactively, leading to a safer healthcare environment

Enhances Patient Safety

300

Give patients and families your full attention, listen to their concerns without interruption

Practice Active Listening and Empathy

300

Moving visuals can demonstrate procedures, show how a medication works within the body, or illustrate the progression of a disease

Videos and Animations

400

Comprehensive and accurate information shared among the care team enables more informed clinical decisions, leading to optimized treatment strategies tailored to individual patient needs

Better Decision-Making

400

Supplement verbal explanations with written materials

Provide Written and Visual Aids

400

When explaining risks, probabilities, or treatment efficacy, visual data representations are invaluable.

Charts, Graphs, and Pictograms

500

When patients observe their healthcare team communicating effectively and working collaboratively, it builds trust, reduces anxiety, and empowers them to participate more actively in their own care.

Patient Satisfaction and Trust

500

Translate complex medical terms into everyday words that are easy for anyone to understand

•Use Plain Language and Avoid Jargon

500

Tablets or computer-based applications that allow patients to interact with 3D anatomy, explore treatment options, or simulate health outcomes

Interactive Digital Tools (e.g., Apps, Simulations

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