Capacity Basics
Operating Levels/Fixes
Outsourcing
Inventory & Costs
JIT, JIC, and Supply Chain
100

Proportion of maximum output capacity currently being used

What is capacity utilisation?

100

Operating level with lowest unit fixed costs but no room for errors

What is maximum capacity?

100

Using another business to carry out part of production

What is outsourcing?

100

Materials and goods held for production or sale

What is inventory (or stock)?

100

Inventory system aiming for zero buffer stock

What is Just-in-Time (JIT)?

200

Formula to calculate capacity utilisation percentage

What is (current output ÷ maximum output) × 100?

200

Short-term action often needed to go beyond maximum capacity

What is overtime?

200

Major reason firms outsource to reduce these

What is operating costs?

200

One of the three main types of inventory

What is raw materials (or work-in-progress / finished goods)?

200

Inventory approach that keeps large buffers to avoid shortages

What is Just-in-Case (JIC)?

300

When capacity utilisation rises, average fixed costs per unit do this

What is decrease / fall / become lower?

300

Another name for output below full capacity

What is excess capacity (or spare capacity)?

300

Outsourcing entire support functions like HR or finance

What is Business Process Outsourcing (BPO)?

300

Cost from money tied up in unsold stock

What is opportunity cost?

300

Essential for JIT: suppliers must have short this

What is lead time?

400

When capacity utilisation is low, average fixed costs per unit do this

What is increase / rise / become higher?

400

Common short-term cause of excess / spare capacity

What is seasonal demand (or low / temporary demand)?

400

Employee-related negative effect of outsourcing

What is loss of jobs (or redundancy costs / bad publicity)?

400

Benefit of inventory that prevents lost sales

What is customer service (or availability / continuity)?

400

One key benefit of effective supply chain management

What is reduced costs (or improved customer service / profitability)?

500

Highest sustainable output level a business can achieve long-term

What is maximum (full) capacity?

500

One long-term solution to a capacity shortage using third parties

What is outsourcing (or subcontractors)?

500

Serious risk when outsourcing data or IT services

What is security risks (or data breaches)?

500

Problem caused by holding too much inventory

What is wastage (or obsolescence / high holding costs)?

500

Network of businesses from raw materials to final customer

What is supply chain?

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