Customer Specific
Profitability
100

Resi R&M's largest customer in 2025 in terms of revenue?

Invitation Homes

100

What does EBITDA stand for?

Earnings before Income Tax Depreciation & Amortization

200

What managed R&M customer had the highest job margin in 2025?

2nd Ave (19%)

200

What is Direct COGS? Give an explanation

Vendor costs

300

What managed resi R&M customer had the lowest job margin in 2025?

Invitation Homes (10.6%)

300

Why do we exclude interest expense when looking at EBITDA?

Interest expense is related to a company's capital structure (financing) not it's core operations

400

What managed R&M customer added the most doors to platform in 2025?

2nd Ave (~2000)

400

What are the 2 Adj. EBITDA profitability levels that are important to Lessen?

Debt and Mgmt

500

What customer had the largest YoY decline in revenue from 2024 to 2025?

Tricon/HPA

500

What is the bridge from Debt Adj. EBITDA to Mgmt Adj. EBITDA?

R&D Addback (Capitalized R&D) and Severance

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