Staff
What are the names (First & Last)of our RLCs?
Juan Salas, Eddie Flemate, & Zuha Hyat
When is rent due?
When should I write a duty log? When should I write an IR?
Duty Log: Basic issues that can be completed without Pro-staff (Lockout, dead door battery, noise complaint, anytime you do an IR, etc.)
IR: Any issue that involves Pro-staff, policy violation, etc. (Underage drinking, smoking, guest policy broken, etc.)
How much is quarter parking? (Car & Motorcycle)
Car: $365 per quarter
Motorcycle: $135
If a resident asks, "When will I find out who my roommates are, and my unit number?"...
Roommates are assigned and sent out a month to three weeks before their move-in date.
Unit assignments are not known to residents until a month to 3 weeks before their move-in date.
What is the name of the PV I & II service/maintenance managers? (First & Last)
PV I: Chris Flores
PV II: Rafael Saldarriaga
What is the name of our bookkeeper and their email? (First & Last)
Kaysel Dancel
KDancel@americancampus.com
True or False: Because the kitchen sink has flooded, we must turn off the water to the entire unit.
False! Because only the kitchen sink is flooded, this section is isolated so we could just turn off the kitchen sink water.
How much is visitor parking for a day, 24 hours, and hourly?
Day: $12
24-Hour: $14
Hour: $2
What does "ready to generate agreement" mean on a lease in Salesforce?
It means that the person has submitted an application but has not received a lease offer.
What are the (First) names of the groundskeepers/maintenance? (PV I)
Dave, Chris, Glen, Migel, Dean, Ronda, Claudia, Maria, & Norma
When do late fees and/or 3-day notices occur? Please include the prices of the late fees.
1st Late Fee: 5th of the Month ($25)
2nd Late Fee: 15th of the Month ($50)
3-Day Notice: 20th - 21st of the Month
When law enforcement visits the property, what information must CAs collect from them.
Name, title, case number
What are the prices for these fees:
Trash Removal, Pet Fee, & Smoke Detector
Trash Removal: $25
Pet Fee: $250
Smoke Detector: $25
Explain the process of subleasing your apartment.
Find a UCI student to sublease to -> Email leasing with information -> Fill out and submit sublease Form
What are the names of the Leasing Team? (First & Last)
Megan Chimwaza, Adriana Barajas, Sarah Scolieri, Jonathan Canel, Julie Stannard, & Cynthia Anzures
If I pay my rent on the 15th, how much do I owe in late fees?
$75
A resident calls to report someone holding a weapon. What is the FIRST thing we must do to help the resident?
Refer them to UCI PD. They must do the report themselves.
What are the fees for these different charges:
Lockout (During & After Hours)
Rekey (During & After Hours)
Mail Key
Lockout
During: $25, After: $40
Rekey
During: $35, After: $50
Mail Key: $10
Find someone to relet to -> Email Leasing -> Pay $400 fee
What are the First & Last Names of all of the CA team?
Adi Somlai, Aileen Oubkeo, Alexa Valladares, Anabelle Robles, Ariel Gutierrez, Audelyn Canela, Caroline Whitmer, Christian Munoz, Desiree Ramon-Aquino, Dominic Larson, Hannah Lozada, Ian, Torigoe, Jolie Haleem, Joshua Balagot, Julissa Hernandez, Jyosna Kumar, Kairyle Liongson, Karina Chavez, Kiele Yokogawa, Kobe Bongcayao, Kylie Nguyen, Liali (Lulu) Shaban, Linda Bonales, Marina Sandoval, Maxim Pachnev, Melana Ros, Olivia Ragsac, Philip Hernandez, Lily Ei, Rana Kapadia, & Renny Maniquis
What is Lump-Sum?
Rent is calculated using a daily rate, but because each month has a different number of days, the total lease amount is added together and then evenly divided across 12 monthly payments.
Case Study: You and your duty partner are doing rounds near PV II (Building 24000) at around 12:10 AM, and you spot a resident puking near the entrance. (Do you address them or not?) Then, while doing rounds of building 24, you hear loud music and yelling from the fifth floor. You and your duty partner take the stairs to go to the fourth floor and run into three residents smoking cigarettes...
Best Response Wins
What is the fee for someone who is subleasing their unit?
None lol
How many days does a CSP student have to sign their lease?
7 Days