Flexible financing so customers can get IT gear without a big upfront hit.
What is SHI Capital?
Simulated attacks that expose vulnerabilities before the bad guys find them.
What is Penetration Testing?
Devices ship straight to the user and self-configure at first power-on — no IT hands needed.
What is Zero Touch Endpoint Deployment?
Checks if a customer's people, data, and infrastructure are actually ready for AI.
What is an AI Readiness Assessment?
Rent-a-pro: skilled SHI security, network, or data center talent to fill customer gaps.
What is Staff Augmentation?
Custom timelines, alerts, and quarterly reviews so no renewal ever slips through the cracks.
What is Proactive Renewal Management (PRM)?
Outsourced, 24/7 threat monitoring and incident response for customers who don't have the internal resources to do it themselves.
What are Managed Security Services (or Managed Security Operations)?
Configures, kits, tags, and ships hardware from SHI's secure integration centers, ready to deploy.
What are SHI Knox & Ridge Integration Services?
Cuts cloud waste and finds savings across multi-cloud and hybrid spend.
What is Cloud Optimization?
Boots on the ground services— onsite installs, refreshes, troubleshooting, and large-scale rollouts.
What are Field Services?
Secure pickup, wipe, shred, resell, or recycle — full chain of custody on retired IT gear.
What is SHI Asset Recovery Services?
Consultative review of the customer's security controls across identity, email, endpoint, and more.
What is a Security Posture Review (SPR)?
What type of cloud is this?

What is Cumulus? - They look like they are piled up, low altitude, puffy like cotton candy.
Replaces Unified or 3rd-party Microsoft support and covers Microsoft + 6 (or 20) other OEMs.
What is SHI Expert Support (or Multi-Vendor Support)?
This U.S. president's face is on the $100 bill, even though he was never actually a president.
Who is Benjamin Franklin?
This 1990 Christmas movie stars Macaulay Culkin defending his house from two bumbling burglars with paint cans, tar, and a BB gun.
What is Home Alone?
Loading a customer's approved OS, apps, and settings onto devices before they leave the integration center
What is Imaging?
One dashboard for cloud, on-prem, and hybrid — assets, renewals, labs, and support in one place.
What is SHI One?
Which Harry Potter Film is this spooky hand from?

Helps organizations analyze and manage their IT investments (spend), uncovering opportunities to reduce costs and maximize (optimize) value—so you can make the most of your technology budget.
Spend Optimization Services
Ongoing employee education — teaches end users how to spot phishing, avoid bad links, and not be the weakest link. (SHI uses this)
What is Security Awareness Training (SAT)? ( knowbe4 is an example of what we use)
Applying customer-specific labels, barcodes, or serial identifiers to hardware so IT can track it from day one.
What is Asset Tagging?
Consultative program covering capacity planning, financial modeling, and roadmap for storage.
What is the Storage Lifecycle Success Plan?
SHI's cybersecurity powerhouse brand, focussing on Security Services such as pentesting, cloud security, identity, and MDR. Recently announced name is being retired.