Access
Primary form of access for Gillson residents
What are RACs
An iPad application that the front desk uses to sort through packages and is a database where you can assign a package to a resident
What is Q-trak
People CAs must notify if they miss their shift
Who is the COM or ROM and CA working before them
The maximum number of consecutive days a student is allowed to work under the student employment policy while classes are in sessions
What is 6 days.
These people are the ones CAs are able to provide RACs to
Who are Residents
USF's employment software, which will house your employment records and be used to complete all new-hire requirements, log time entries, request absence, and more.
What Is Workday
This person approves the sick time hours before you can use them
Who is the MSO: Manager of service operations.
Since a student is only permitted to work 25 hours per week, if they work 28 hours in a week, what are the 3 extra hours classified as this.
What is Overtime.
The three ways residents can access a building
What are Mobile ID, RACs & TACs
This is the primary platform you will use to send updates and message coworkers.
What is Slack
People not allowed behind the desk, according to the rules?
Who are non-student housing community living or non-university employees?
Emergency Assistance List, Fire Watch Binder, First Aid Kit, Binder, Clipboard, Megaphone, Safety Vests, Radio, Flashlight, Batteries, Tape, Airhorn, Whistle,?"
What are the contents of the RED GO BAG
When going into local fields, and inserting a 1 into the CARD_IS_LOST section
What is marking a card as lost
This housing database is used to retrieve confidential resident information across the campus and is used for verification, safety, and security purposes.
The StarRez website
This person must be informed in case of a noise complaint from a resident
Who is the on duty RA.
This is added when a CA misses a shift or completes tasks incorrectly or doesn't abide by student housing or university rules.
What are accountability points
This way of access ONLY provides access to residence hall rooms and buildings for a short period of time.
What are TACs
This is an online and mobile platform that allows for quick and convenient access to Don Dollars, Mobile Access to locations on campus, Balance Tracking, and more
What is the GET mobile app?
Call this person in case of an emergency when the On duty RA doesn’t answer
Who is the On duty Resident Director
This is the way to store perishable packages
What is behind the desk.