Access
The primary form of access for Loyola Village residents
What are MOCs?
An iPad application that the front desk uses to sort through packages and is a database where you can assign a package to a resident
What is Q-trak
People CAs must notify if they miss their shift
Who is the COM and the CA working before them?
The maximum number of hours a student is allowed to work under the student employment policy while classes are in sessions
What is 25 hours per week?
Why was ITS here yesterday?
What is to make sure everyone's devices were registered or to make sure everyone had access to CS Gold.
These people are the ones CAs are able to provide RACs to
Who are Residents?
USF's employment software, which will house your employment records and be used to complete all new-hire requirements, log time entries, request absence, and more.
What Is Workday
This person approves the sick time hours before you can use them
Who are the MSO: Managers of Front Desk and Service Operations.
The amount of consecutive days a CA can work according to the student work policy
What is 6 days in a row?
Colors that your availability should be in and what they stand for
What is the BRIGHTEST RED for NOT AVAILABLE TO WORK or the BRIGHTEST GREEN for AVAILABLE TO WORK?
The three ways residents can access a building
What are : MOCs, RACs & TACs
The hub that enables real-time communications and connections in a searchable platform for real-time messaging, content sharing, learning, and more
What is Slack
"People not allowed behind the desk, according to the rules?"
"Who are non-student housing community living or non-university employees?
Emergency Assistance List, Fire Watch Binder, First Aid Kit, Binder, Clipboard, Megaphone, Safety Vests, Radio, Flashlight, Batteries, Tape, Airhorn, Whistle,?"
What are the contents of the RED GO BAG
The policies that we are supposed to uphold as CA's
What is the Fogcutter
The primary forms of access for Toler residents
What are MOCs and RACs?
This is a place for employees to input their availability, drop shifts if they are unable to go, and see their schedules
What is When2Work?
This person must be informed in case of a noise complaint from a resident
Who is the on duty RA.
This is added when a CA misses a shift or completes tasks incorrectly or doesn't abide by student housing or university rules.
What are accountability points?
The Managers of upper and lower campus buildings
Who are Kenny Brandford - upper campus and Pamela Avila - lower campus
This way of access ONLY provides access to residence hall rooms and buildings for a short period of time.
What are TACs
This is an online and mobile platform that allows for quick and convenient access to Don Dollars, Mobile Access to locations on campus, Balance Tracking, and more
What is the GET mobile app?
Call this person in case of an emergency when the On duty RA doesn’t answer
Who is the Resident Director on Duty
This is the way to store perishable packages
What is behind the desk or in the staff fridge?
Where is the closest clinic located that HPS told us about yesterday.
What is 2250 Hayes Street, Suite 302 or at St. Marys Hospital?