REC & Fitness
What three logs must you always complete when you’re on shift?
Key log, comm log, usage
3 tasks that CAs are responsible for EVERY shift.
What is...?
-Processing package/letter mail
-Answering/Forwarding emails
-Answering the phone
-Assisting residents/visitors
-Key Log
-Usage Log
-Study Rooms
What system is used to verify resident information and room assignments?
OSCAR
What are the hours for Oasis?
Mon-Fri: 9:30am-11pm, Sat/Sun 12pm-8pm
What should be displayed at the start of a shift at every center?
CA Placards
If a resident breaks a piece of equipment on the REC side, what do you do?
Get the first/last name of the resident and Student ID, write it in passdowns, and place the broken item on Mia's desk
Components of a properly addressed package tag
What is first name, last name, hall number, room number?
A resident loses their keycard. What is the status that their old keycard should be changed to?
LOST
How often should CA’s check LibCal for reservations?
Every 20-30 mins
What log should CA’s fill out at the end of every shift for each center?
Comm Log
What does a resident need to have completed prior to entering the REC or fitness?
Waiver
Peter
4017 Mesa Rd
What is missing and will it be returned to the sender?
Yes; Last name, room number
A resident wants to move to a different room and asks how they can request a room change. What form do they need to complete?
The Roompact Room Change Request Form
What should CA’s do between study space reservations in the CC?
Tidy the room and check for any missing supplies (erasers, markers, etc)
What can CA’s use/reference for tasks to do during their shift?
Shift Checklist
A resident comes in the REC to check in, but she has an ice cream bar from the Anteatery. Can she still enter and why?
No. No food allowed in either side of the facility
A package for Aaron Horowitz of UCI Bren Events Center receives a package at the the mailroom. This log and process will be used.
What is Mail Swap Log and Zot Code?
What is the password to unlock the duty phone?
MCDUTY
Which closing task is important to ensure no residents are still in the center?
Performing a sweep of the facility & all common rooms
Which centers require usage to be taken every hour?
REC, MAC, CC
What is the keybox code?
311
Kyle Holcomb and Stephenie Petrilla have each received a package to the mailroom. This log and process differs between the two.
What is Prostaff/Mail Swap log and Mail Swap?
It’s 6:30 pm, and a resident reports a dead keycard reader & a broken room lock. Who do you contact?
RLC Primary
What 3 steps should a CA follow when someone requests tabling supplies at the MAC?
1) Confirm name/event on Outlook 2) Fill out rental log 3) Remind them to return supplies following the end of their event
Name three resources that should be used before coming to a lead.
What is...?
-Manual
-Center Specific slides
-Cheat sheet (MAC)
-Fellow CAs