Intro to cabin service
What is inside the Aircraft Interior?
Cabin
Galleys
Lavatories
Flight Deck
Warning signs for weather
Wind
Temperature Drop
Thunder
Dark Clouds
What are the recycled bags used for
Recyclable materials and Lavatory Supply Kits
What is the tool that describes the tasks in a turn or RON/RAD cleaning
Spec sheet
Do we use the flight attendant flashlights
No
How to Identify a Ship Number?
Tail and Nose Gear
When approaching a jet you do what
Stop look and listen
What solution may be used to clean all areas of the aircraft
Approved Disinfectant
All mainline aircraft with ground time of more than four hours at all locations except
DTW LAX LGA MSP
If International items are found it must go through
Customs
Five Qualities of an Effective Agent
Good communication
Time Awareness
Professional Image
Preparation
Team work
Aircraft always have the what
Right away
Focus on Five
Seat pocket
Tray tables
Seats
Galleys
Lavatory
Cabin floors
Enhanced RON procedures are performed on all mainline aircraft with ground time for more than four hrs at what locations only
ATL DTW LAX LGA and MSP only
Pillows, Linen, Blankets are on
Delta One
Narrow Body & Wide Body
One aisle and Two aisle
What is the guide persons duty
To assist or guide the driver in congested areas
Four things to remember before a Turn aircraft
Proper Tools and Equipment
Personal devices no
Professional image and Attitude
Passengers do not disrupt
Spray and Wipe means
Spray cleaner on cloth and wipe surfaces
What are ways of listening
Listening
Tone of Voice
Body language/Facial expressions
Inbound leg
Flight that comes to your station from another city
Emergency exit row requires what
PSIC
What is a turn
Aircraft with a scheduled ground time less than four hours
Pull the bottom cushion up
100%
Jet engine blast
Temperature and Velocity