PROCESS
WHAT ARE THE 5 STEPS OF THE PROCESS?
BONUS POINTS IF YOU CAN TELL ME WHAT THE SCORE OF THE CHIEFS BRONCOS GAME WAS?
1.GREETING
2.APPRAISAL
3.PRESENTATION/DEMONSTRATION
4.PRESENT FIGURES
5.DELIVERY
I AM A FEATURE THAT WILL KEEP YOUR HANDS WARM DURING THE WINTER AND COLD TEMPS
BONUS POINTS IF YOU CAN TELL ME WHO IS IN FIRST PLACE IN THE AFC WEST?
HEATED STEERING WHEEL
YOU CAN SET THIS FEATURE TO A SPEED LIMIT AND THE VEHICLE WILL AUTOMATICALLY SPEED UP AND SLOW DOWN FOR YOU ON ITS OWN. WHAT FEATURE IS IT?
BONUS POINTS IF YOU CAN TELL ME WHO THE NUMBER 1 SEED IN THE AFC IS?
ADAPTIVE CRUISE CONTROL
1.FINANCE LOG
2.CASH LOG
WHO IS HAJI AND/OR BUBBA?
FRED RIZI
WHAT ARE THE TWO THINGS YOU SHOULD BRING BACK ON A FIRST PENCIL?
1. COMMITMENT/OFFER
2. CASH DOWN OFFER FROM CUSTOMER
THERE IS ONE CHEVROLET VEHICLE THAT HAS A V6 MOTOR. WHICH VEHICLE IS IT?
BLAZER
I AM AN UPGRADE FROM CRUISE CONTROL. I USE A LIGHTED BAR ON YOUR STEERING WHEEL AND I CAN CHANGE LANES FOR YOU AND SELF DRIVE ON CERTAIN ROADWAYS. WHAT AM I?
BONUS POINTS-HOW LONG IS THE SUBSCRIPTION FOR?
SUPER CRUISE
3 YEARS
IF YOU HAVE A CHALLENGED CREDIT CUSTOMER THIS IS REQUIRED FOR FINANCE TO GET THE BEST APPROVAL ON YOUR DEAL?
BONUS POINTS- WHAT ARE THE DOCUMENTS NEEDED OR ENCLOSED IN THIS?
620 PACKET
BONUS- POR, POI, BANK STATEMENTS, REFERENCES, UTILITY BILL, PHONE BILL AND PACKET COMPLETELY FILLED OUT.
WHAT IS THE MAIN JOB OF A SALESPERSON?
TO GET THE CUSTOMER IN THE DOOR/GENERATE THE CUSTOMER
WHERE ARE THE THREE SPOTS TO TEE UP WARRANTY FOR FINANCE?
1. UPFRONT APPRAISAL
2. MONRONEY STICKER/BUYER'S GUIDE
WHAT CHEVROLET SUV HAS A PASSENGER SEAT THAT YOU CAN LAY FLAT?
TRAILBLAZER
THERE ARE 9 TRIM LEVELS OF CHEVROLET TRUCKS. WHAT ARE ALL THE TRIM LEVELS?
1. WORK TRUCK
2. CUSTOM
3. CUSTOM TRAIL BOSS
4. LT
5. RST
6. LT TRAIL BOSS
7. LTZ
8. HIGH COUNTRY
9.ZR2
WHAT ARE THE TWO DOCUMENTS YOU NEED FROM A CUSTOMER'S TRADE?
1. TRADE TITLE
2. REGISTRATION
WHAT IS THE WARRANTY ON YOUR DEPARTMENT'S VEHICLE?
BONUS POINTS- CAN YOU TELL ME THE OTHER DEPARTMENT'S WARRANTY ON THEIR VEHICLES?
1. NEW CARS 3 YEAR/36,000 MILE MANUFACTURER WARRANTY AND A 5 YEAR UNLIMITED MILEAGE POWER TRAIN WARRANTY!
2. USED CARD....HELP ME OUT
THE BEST WAY TO HOLD GROSS ON A CAR DEAL IS A TRADE. THERE ARE 5 QUESTIONS ON THE COACH PAD THAT IS MOST IMPORTANT TO THE TRADE. WHAT ARE THEY?
BONUS POINTS-WHAT ARE 3 OTHER KEY COMPONENTS YOU WILL NEED TO KNOW ABOUT THE TRADE OR HAVE
1. PURCHASE DATE
2. FINANCED AMOUNT
3. LOW
4.CURRENT PAYMENT
5. NEXT PAYMENT DUE
BONUS- 1,000 QUESTION, PAYOFF, WHO ARE THEY FINANCED THROUGH, OTHER PERSON ON LOAN, REGISTRATION/TITLE, LOVE/HATE, SERVICE RECORDS, EXTENDED WARRANTY.
WHAT IS THE DIFFERENCE BETWEEN A 2500 AND A 3500 SILVERADO?
PAYLOAD AND TOWING CAPACITY
EXTRA LEAF SPRING IN 3500
RING GEAR IN THE REAR END IS 1" BIGGER GIVING YOU MORE TORQUE FOR TOWING PURPOSES
I AM AN UPGRADE FROM THE HANDS FREE POWER LIFT GATE USING YOUR LEG TO OPEN. WHAT FEATURE AM I?
AUTOSENSE POWER LIFTGATE
WHAT ARE AT LEAST 3 COVERAGES FINANCE CAN OFFER TO A CUSTOMER?
1. EXTENDED SERVICE CONTRACT
2. MAINTENANCE
3. BUNDLE
4. GAP
5. UPGRADED IKON AND SHIELD
WHAT IS THE NAME OF CLIFF'S KIDS BASEBALL TEAM HE MENTIONS?
THE DIRTBAGS
WHAT IS THE PURPOSE OF ALL THREE PENCILS?
1. FIRST PENCIL OFFER SHOULD BE YOUR CAR DEAL.
2. SECOND PENCIL OFFER IS FOR A BUMP/INCREASE GROSS IN DEAL
3. THIRD PENCIL SETS UP FINANCE
THIS FEATURE USES AIR SPRINGS TO ADJUST A VEHICLE'S RIDE HEIGHT FOR COMFORT, HANDLING AND DIFFERENT DRIVING CONDITIONS. WHAT AM I?
AIR RIDE ADAPTIVE SUSPENSION
I USE A MAGNETICALLY CONTROLLED FLUID IN THE SHOCK ABSORBERS TO ADJUST TO YOUR ROAD CONDITIONS 1,000 TIMES PER SECOND. WHAT AM I?
MAGNETIC RIDE CONTROL
IF THERE ARE TWO PEOPLE ON A TRADE TITLE AND ONE OF THEM IS NOT GOING ON THEIR NEW LOAN WHAT DO YOU NEED FROM THE OTHER CUSTOMER? THERE ARE 3 THINGS I AM LOOKING FOR
1. DRIVER'S LICENSE
2. SPOA
3. ERROR AFFIDAVIT
WHAT ARE THE 5 LEGS OF THE CHAIR AND WHAT DO WE USE THEM FOR?
1. FINANCIAL
2. HEALTH
3. FAMILY
4. BUSINESS
5. SPIRITUAL
WE USE THESE TO SET OUR GOALS EVERY YEAR