Process
After a power Greeting you transition to the....
What is Appraisal
How many vehicles are in the 2026 Buick lineup?
What is 4
Which bucket does a lead go into after it has answered/responded?
What is Engaged bucket
What is Sale
What year did Cable Dahmer take over the south KC Cadillac dealership?
What is 2017
How long does it take to make a great first Impression?
What is 3 seconds
How many vehicles does Cadillac have in its 2026 Lineup?
What is 11 (Escalade/Escalade ESV, XT5, CT4, CT5, IQ, IQL, Optiq, Lyriq, Vistiq, Celestiq)
This colored flame icon next to a customers name indicates they are currently active in your website or engaging with your content
What is a HOT LEAD
What signature do you need on your Coachpad?
What is EMI signature
Which manager's son is a New England Patriot 2x Super bowl champ and played along side Tom Brady?
What is DON DAVIS
What are the 5 steps in the sales process?
What is, Greeting, Appraisal, selection/demonstation, Present Figures, Delivery
Stretching from pillar to pillar, the 2026 cadillac escalade features a massive curved OLED display measuring this many total inches.
What is 55'
On day 1 of a new internet lead, the Work plan usually requires this specific video based action to be completed within the first few minutes
What is a Intro video
What are the 3 categories on the coachpad?
What is Customer Profile, Purchasing, and Current Vehicle
What are the names of the 3 Car washes Cable Dahmer owns?
What is Ultra Clean Car Wash
What percent of people want to drive a vehicle before they buy it?
What is 90%
What is the estimated driving range for a fully charged RWD Cadillac Lyriq?
What is 312 miles
To stop the clock on a scheduled appointment and notify management that the guest is on-site, a salesperson must click this specific button on the customer profile
What is Check in
Profile Building Questions are non-________ and _______-Ended
What is Threatening and Open
Which manager was a former explosives engineer before the got in the car business
What is Ron Edwards
what does S.P.A.C.E.D+ stand for?
What is Safety, Performance, Appearance, Comfort, Economy,Dependability, Technology.
What 4 technologies are used for Super cruise to be Operational?
What is precision LiDAR mapping data, real-time cameras, Radar sensors and GPS info to maintain control.
To instantly create a new customer profile without typing a single letter , a salesperson can use the mobile app's camera to perform this specific "scan" action
What is Drivers license scan
Name 5 Customer profile questions on the Coach Pad
What is Appointment, New or Used, Name, Email, Phone number, Address, Work, Married, Children, Hobbies, Other, Date, Salesperson, first visit, internet, and How did you hear about us?
Name 4 Benefits of the Cable Dahmer Difference
What is 5yr/ Unlimited mile powertrain, Cable Dahmer Connect, 14 day exchange policy for preowned purchases, Coutesy Loaners with service, First Dent Repair free, Free annual MO insepection, Carfax Buyback Guarantee