A third party vendor utilized to alert patients of upcoming appointments or recalls
What is Televox?
100
KIP
What is Knowledge is Power?
100
The common feature shared by these Revenue Men: Chris, Patrick, Alan, Mitch, Dustin
What are beards (facial hair)?
100
DEP 110
What is specialty?
100
The city where the original House of Mercy is located
What is Dublin, IR?
200
A great place to ask for assistance from either team with tickets or questions about scheduling or registration
What is the morning huddle?
200
SER
What is Schedulable Epic Resource?
200
The only original project team member from Grand Central
Who is Jennifer Crawford?
200
EMP 14100
What is the security notes section?
200
The foundress of the house of Mercy
Who is Catherine McAuley?
300
An Epic recognition program based on the use of strategies, lessons learned, and best practices distilled from Epic's experience servicing well respected healthcare organizations
What is Honor Roll?
300
BCA
Business Continuity Access?
300
Lauren's pooch. Named after this friendly but forgetful animated character
Who is Dory?
300
EPT 10110
What is Patient Class?
300
Engaging Arrival, Peaceful Preparation, Individualized Encounter, Mindful Departure, and Enduing Connection are all attributes of this Mercy experience.
What is Mercy Signature Service?
400
The ever changing Epic tool utilized to track code updates and release notes
What is NOVA?
400
HISP
What is a Health Information Service Provider?
400
The number of bathroom stops allowed when riding to a commercialization site in a Revenue rental car.
What is zero?
400
DEP 7050
What is the Unit Type?
400
Annually on September 24 we celebrate our heritage with this special occasion
What is Mercy Day?
500
Use this to identify the analyst from another Epic team to reach out to for ticket troubleshooting or escalation
What is the OnCall Calendar / Warm Handoff Section?
500
EMFI
What is Enterprise Master File Infrastructure?
500
A huge Cardinals fan. This coworker recently followed the Redbirds all the way to Jupiter!
Who is Ruth
500
EMP 1110
What is the linkable template?
500
When the people of Dublin saw the Sisters of Mercy outside of the convent for the first time, they began referring to them as this.