Cadence Facts
Where Cadence banking HQ is located
What is Tupelo, Mississippi?
When all customers can begin pre-enrollment
What is May 11th?
CSC Essentials > Integration Hub > Cadence Bank > Line of Business Resources
What is the location of the Mortgage Integration Resource Page?
Continue to Bank as Usual
What is the guidance we should give Cadence customers who call in before CD?
DD19 and IL19
What are examples of passport codes used to identify converted accounts?
Alabama, Georgia, Arkansas, Florida, Louisiana, Mississippi, Missouri, Oklahoma, Tennessee, Texas, Illinois
What are Cadence's footprint states?
When mortgage customers can sign into OLB/SD
What is June 2nd?
Note: Limited availability of mortgage information in online banking. Account information not available in Huntington systems.
79,178
What is the number of mortgages transitioning to Huntington from Cadence?
Cadence's mortgage servicing phone number
What is 1-888-797-7711?
CAB
What is the code displayed in ESS to identify a converted profile? OR What is the code used in passport to locate a converted account number?
The date Huntington announced their acquisition
What is October 27th, 2025?
When Cadence colleagues can pre-enroll
What is May 4th?
The table outlining the general timeline of our merger
What is the "Mortgage Integration Timeline"?
What is the place to refer current Cadence Bank customers to confirm contact information?
6,602
What is the number of installment loans transitioning to Huntington?
James D Rollins III
Who is Cadence's CEO?
When mortgage customers can make their payments in SD
22 days 22 hours approx
What is the number of days until Mortgage CD1?
Regularly reviewing the Cadence Integration page, and emails for key updates
What is how we can best prepare ourselves for the upcoming merger?
60 days
What is the length of time credit reporting will be suppressed after conversion?
The year that Cadence, back then with a different name and homed in a hardware store, was charted
What is 1876?
The date Customers will be able to see their mortgage in Cadence online banking, but it will show a $0.00 balance with a “Servicing Transfer” transaction.
What is May 30th?
5/30-6/4
What is the mortgage blackout period?
A document outlining the product mapping for all Cadence products
What is the Transition & Product Information Guide?
11 colleagues, 1 TSM
What is the number of inbound soon-to-be HNB Mortgage team members?