Inventory Managment
This is the process of tracking how much of each ingredient you have.
Inventory Control
Cafés rely on these businesses to provide milk, coffee, and other ingredients
What are suppliers
Greeting customers and taking orders happens at this part of the café
What is the POS or counter
This machine brews espresso
what is an espresso machine
This classic coffee drink is made with one shot of espresso and hot water
What is an americano
This system ensures older items are used before newer stock
What is first in first out
This document lists items requested from a supplier
what is a purchase order
This is the name for how long customers wait for their order
what is service time
This equipment steams milk for lattes and cappuccinos
what is a steam wand
This drink consists of espresso, steamed milk, and a small layer of foam
What is a latte
Running out of a key ingredient during service is called this
what is a stockout
This type of supplier delivers fresh baked goods daily
what is a local vendor
A barista writing a customer’s name on a cup is part of this personalization strategy
what is name labeling or personalized servicing
This daily task prevents coffee buildup in grinder
What is cleaning or purging
This Italian-style coffee has equal parts espresso, steamed milk, and milk foam
What is a cappuccino
A regular count of all items on shelves and in storage is called this
Inventory check
This method automates ordering when stock levels drop below a threshold
what is a reorder system
Tracking how many customers return regularly helps measure this.
what is customer loyalty
This type of maintenance is scheduled to prevent breakdowns
What is preventive maintenance
This espresso-based drink originated in Australia and uses steamed milk with little to no foam
What is a flat white
This metric compares how often inventory is sold and replaced over a period
What is inventory turnover
A breakdown in this network can delay essential items from reaching the café
what is a supply chain
This rating metric is commonly used to track customer satisfaction
What is Net Promoter Score (NPS)
Water quality is managed with this piece of equipment to extend machine life
what is a water filter
This Greek iced coffee drink is made by shaking instant coffee, sugar, and water until foamy
What is a frappe